Portuguese Fitbit Support Specialist — Wellness Tech Guide

Mercier Consultancy Group; United States; Remoto; USD 15.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Training provided

Health insurance

Relocation package

Performance bonus

Office in Sofia

Career development

Descrizione del lavoro

Mercier Consultancy Group seeks a Portuguese-speaking Fitbit Products Support Specialist to assist users in Bulgaria. You will troubleshoot fitness wearables, help with app synchronization, and guide users in setting wellness goals while maintaining top-tier customer care.

Fluency in Portuguese and English is required, and EU work eligibility is needed. Relocation to Sofia is supported with a fully paid package.

Competenze

• Native or fluent Portuguese (spoken and written) is mandatory.
• Professional proficiency in English for international office communication.
• Eligibility to work in the EU; EU passport or work permit required.
• Passion for the fitness and wellness industry and wearable technology.

Mansioni

• Provide world-class support for Fitbit users in Portuguese, focusing on device troubleshooting.
• Assist customers with synchronization of wearable tech and integration with the Fitbit health platform.
• Guide users through health and wellness goal settings, delivering precise and empathetic guidance.
• Maintain high customer satisfaction with accurate, technical support and proactive service.

Conoscenze

Portuguese language

English proficiency

Customer service

Problem solving

Descrizione del lavoro

Mercier Consultancy Group seeks a Portuguese-speaking Fitbit Products Support Specialist to assist users in Bulgaria. You will troubleshoot fitness wearables, help with app synchronization, and guide users in setting wellness goals while maintaining top-tier customer care.

Fluency in Portuguese and English is required, and EU work eligibility is needed. Relocation to Sofia is supported with a fully paid package.