French Fitbit Support Specialist - Global Health Tech

Mercier Consultancy; Stati Uniti; Remoto; USD 13.000 - 19.000; Tempo pieno

Vantaggi offerti da questo lavoro

Accommodation on arrival

Fully paid training

Career development opportunities

Health insurance

Employee referral bonuses

International working environment

Descrizione del lavoro

Mercier Consultancy is seeking a French-speaking Fitbit Support Specialist to join a world-leading technology company in Sofia, Bulgaria. You will help French users with setup, troubleshooting, and feature explanations while delivering excellent service.

Join a dynamic, multicultural team with training, relocation support, and a range of benefits. Ideal candidates are customer-oriented, empathetic, and looking for long-term employment in a fast-growing sector.

Competenze

• Fluent in French for daily customer interactions.
• Experience in customer support is preferred.
• Basic English communication for internal training.
• Strong empathy and ability to resolve issues calmly.

Mansioni

• Provide French-speaking Fitbit user support via phone, email and chat.
• Assist with device setup, syncing and troubleshooting.
• Explain Fitbit features and health tracking capabilities to users.
• Document interactions in internal systems and collaborate with teams.

Conoscenze

French language

Customer support

English (B1)

Troubleshooting

Empathy

Communication

Team player

Descrizione del lavoro

Mercier Consultancy is seeking a French-speaking Fitbit Support Specialist to join a world-leading technology company in Sofia, Bulgaria. You will help French users with setup, troubleshooting, and feature explanations while delivering excellent service.

Join a dynamic, multicultural team with training, relocation support, and a range of benefits. Ideal candidates are customer-oriented, empathetic, and looking for long-term employment in a fast-growing sector.