Portfolio Community Manager

associacareers; North Richland Hills (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

Associa in North Richland Hills, TX is seeking an HOA Community Association Manager (CAM) to liaise with boards, developers, and homeowners. You will travel to client associations for meetings, inspections, and events, and manage annual disclosures and financial statements.

The role requires strong customer service and communication skills, plus proficiency in Microsoft Office and professional correspondence.

Qualifications

• Experience in Community Management, customer service, hospitality or other related industry.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling).
• Able to communicate effectively and professionally on phone, email, and in-person.

Responsibilities

• Act as or oversee the primary liaison with the Association Board of Directors, Developers, and homeowners as needed.
• Travel to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing within time frames set by state statute or governing documents.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures.

Skills

Customer service

Communication

Time management

Teamwork

Tools

Microsoft Office

Job description

HOA Community Association Manager

Associa is currently looking for an experienced HOA Community Association Manager (CAM) to join our team in North Richland Hills, TX. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for nine consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The HOA Community Association Manager (CAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors, Developers, and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Requirements:

• Proficiency in Microsoft Office (word, excel, outlook)
• Experience in Community Management, customer service, hospitality or other related industry

• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling etc.).
• Proficient in Customer Service and conflict resolution
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person.