Community Association Manager

associacareers; Redmond (WA); On-site; USD 80,000 - 81,000; Full time

Benefits offered by this job

Vacation accrual

401k offered

9 paid holidays

Medical, dental and vision

Disability insurance

World-Class training

Bonuses

Referral program

Wellness incentives

Job summary

Associa is seeking a Community Association Manager (CAM) to join our team and serve as the main liaison with homeowners, boards, and vendors. The CAM will travel to client associations for meetings and inspections, prepare annual disclosures, and ensure timely financial reporting in accordance with governing documents.

Ideal candidates will have strong customer service skills, experience in community management or hospitality, and proficiency in Microsoft Office applications (Word, Excel,

Qualifications

• Excellent customer service skills and ability to handle multiple projects.
• Proficiency in professional business correspondence.
• Experience in in Community Management, customer service or hospitality.
• Strong communication and conflict resolution abilities.
• Able to prioritize, manage time and meet deadlines.

Responsibilities

• Act as or oversee primary liaison with the Association Board of Directors and homeowners.
• Travel to client associations for board meetings, inspections, walk-throughs, and events as needed.
• Prepare annual disclosure packages, meeting notices, and financial statements for homeowners and manage bulk mailing.
• Review monthly financial reports and provide management summaries to the Board.
• Offer recommendations to the Board and committees on major capital expenditures.

Skills

Customer service

Time management

Communication

Multitasking

Conflict resolution

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Associa is currently looking for a Community Association Manager (CAM) to join our team. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

Benefits Summary:

• Vacation accrual begins after 90 days at 6.67 hrs per month with a cap at 160 hours, depending on years of service
• Employees who are active and full-time are eligible to accrue 3.34 hours per month up to a maximum of 40.00 hours (5 days) per calendar year
• 401k offered
• 9 paid holidays
• Medical, dental and vision offered
• Short and long term disability plus other voluntary insurance options
• World-Class Training
• Individual and Branch Achievement Bonuses
• CAI (Community Association Industry) Course/Designation Assistance
• Employee Referral Bonus Program
• Wellness Incentives

Compensation:

$80,000 - $81,000/annually;direct experience highly considered.

The Community Association Manager (CAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Proficiency in Microsoft Office (word, excel, outlook)
• Experience in Community Management, customer service, hospitality or other related industry
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person