Community Association Manager

Associa; Creekside Village (CA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Disability insurance

Wellness programs

Development initiatives

Great Place to Work designation

Job summary

Associa is seeking a Community Association Manager (CAM) to join our team. You will work closely with clients and vendors, and collaborate with other Associa departments to deliver exceptional service to homeowners and boards.

The CAM role requires strong customer service, time management, and the ability to manage multiple projects while maintaining the community’s standards and operations.

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook) is required.
• Experience in Community Management, customer service, hospitality or related industry.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling).
• Proficient in Customer Service and conflict resolution.
• Able to work effectively with others in person and in group settings.
• Able to prioritize, manage time, and meet deadlines.

Responsibilities

• Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Travel to client associations to attend board meetings, inspections, walk-throughs, and community events as needed.
• Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages and arrange bulk mailing within statutory deadlines.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Board and committees regarding major capital expenditures to maintain the community's appearance and operation.
• Other duties as assigned.

Skills

Customer Service

Conflict Resolution

Hospitality

Time Management

Tools

Microsoft Office

Job description

Associa is currently looking for a Community Association Manager (CAM) to join our team . As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects .

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

Employment Type: Full Time

Compensation: $75,000 to $80,000 depending on experience

How will you make an impact?

The Community Association Manager (CAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Prepar ing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents .
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community's appearance and operation.
• Other duties as assigned

Requirements

• Proficiency in Microsoft Office (word, excel, outlook)
• Experience in Community Management, customer service , hospitality or other related industry
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution
• A ble to work effectively with others in person and in group setting
• A ble to prioritize, manage time, and meet deadlines.

Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com .

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