Portfolio Community Manager

Associa; North Richland Hills (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with company match

Disability insurance

Wellness and development programs

Great Place to Work designation

Job summary

Associa in North Richland Hills, TX is seeking an experienced HOA Community Association Manager (CAM) to join our team. You will work closely with clients and vendors, coordinating with Association Boards and homeowners to ensure community standards and smooth operations.

The role requires strong customer service, organization, and communication skills. Travel to client associations for meetings and inspections, prepare annual disclosures and financials, and provide guidance on capital projects

Qualifications

• Experience in community management or related field.
• Strong customer service and hospitality background.
• Excellent written and spoken communication.
• Ability to manage multiple projects and priorities.

Responsibilities

• Serve as liaison with HOA boards, developers, and homeowners.
• Travel to client associations for board meetings, inspections, and events.
• Prepare annual disclosures, meeting notices, and financial statements.
• Review monthly financials and deliver management summaries to boards.
• Recommend capital expenditures to maintain community standards.

Skills

Microsoft Office

Community Management

Customer Service

Hospitality experience

Conflict resolution

Time management

Communication skills

Tools

Microsoft Office

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

HOA Community Association Manager

Associa is currently looking for an experienced HOA Community Association Manager (CAM) to join our team in North Richland Hills, TX. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for nine consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The HOA Community Association Manager (CAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors, Developers, and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Requirements

• Proficiency in Microsoft Office (word, excel, outlook)
• Experience in Community Management, customer service, hospitality or other related industry
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.