Portfolio Community Association Manager

associacareers; Orlando (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Disability Insurance

Wellness Programs

Development Initiatives

Great Place to Work

Job summary

Associa in Orlando, FL seeks a Community Association Manager (LCAM) to coordinate with boards, homeowners, and vendors. The role involves travel to client associations, preparing annual disclosures and financials, and delivering clear communication across teams.

The ideal candidate will hold a Florida LCAM license, have strong customer service skills, and be adept at managing multiple projects while meeting deadlines.

Qualifications

• Valid Florida LCAM license is required.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in Community Management, customer service, hospitality, or related industry.
• Proficiency in business correspondence (grammar, structure, punctuation, spelling).
• Strong customer service and conflict resolution abilities.
• Ability to work well with others in person and in groups.
• Strong prioritization, time management, and deadline handling.
• Effective communication on phone, email, and in person.

Responsibilities

• Act as or oversee the primary liaison with the Association Board of Directors and homeowners.
• Travel to client associations for board meetings, inspections, walk-throughs, and community events as needed.
• Prepare annual disclosure packages, notices, and financial statements for homeowners and coordinate mailing within statutory timeframes.
• Review monthly financial reports and submit management summaries to the Association Board.
• Provide and/or oversee recommendations to the Board and committees on major capital expenditures.

Skills

LCAM License

Microsoft Office

Community Management

Customer Service

Conflict Resolution

Time Management

Communication Skills

Job description

Associa is currently looking for a Community Association Manager (LCAM) to join our team in Orlando, FL region. As a Community Association Manager, (LCAM) you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need greatcustomer serviceskills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The Community Association Manager (LCAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Requirements:

• Valid Florida Community Association Manager (LCAM) License
• Proficiency in Microsoft Office(word, excel, outlook)
• Experience in Community Management,customer service, hospitality or other related industry
• Proficiency in typical business correspondence(grammar, structure, punctuation, spelling, etc.).
• Proficient inCustomer Serviceandconflict resolution
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person