Portal Billing & Payments Specialist

SunSource Company; Addison (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

SunSource is looking for an individual to manage invoicing tasks including entering invoices into customer payment portals and following up on rejections. The role requires attention to detail and a high school diploma or GED. Familiarity with Microsoft Office and previous billing experience are preferred.

This opportunity promises a dynamic work environment within one of North America's leading industrial distribution companies, along with the responsibility to ensure accurate and efficient billing processes.

Qualifications

• Must have a high school diploma or GED.
• Computer skills in Excel, Outlook, and Microsoft Office are required.
• Previous experience with credit/billing and/or portal billing entry is preferred.

Responsibilities

• Enter invoices into customer payment portals daily.
• Send rejections to the proper analyst or customer service representative.
• Follow up on rejected invoices.
• Handle the invoicing mailbox for emailed invoice kickbacks.
• Distribute invoices to the correct analyst for handling.
• Run all credit card payments.
• Perform any other duties as assigned.

Skills

Attention to detail

Problem solving/analytical thinking

Communication

Planning/organization and follow up

Initiative

Energy/drive for results

Education

High school/ GED diploma

Tools

Microsoft Office

Excel

Outlook

Job description

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. www.sun-source.com

The Portal Billing Specialist is responsible for timely and accurate invoice submission through customer payment portals. This role manages daily portal billing activity, follows up on rejected invoices, processes credit card payments, and partners with internal teams to resolve billing issues. The ideal candidate is detail-oriented, organized, proactive, and comfortable working in a fast-paced, deadline-driven environment.

Essential Functions

• Enter and submit customer invoices through online payment portals accurately and within required deadlines.
• Monitor portal submissions and follow up on rejected invoices to ensure timely resolution and resubmission.
• Review the invoicing mailbox and route invoice rejections and billing issues to the appropriate Analyst or Customer Service Representative.
• Maintain consistent follow-up and communication with internal teams to ensure invoices are processed and paid on time.
• Process customer credit card payments accurately and in accordance with company procedures.
• Identify and resolve billing issues while maintaining accurate records and documentation.

Experience, Education and Skills

• High school diploma or GED required.
• Previous billing, credit, accounts receivable, or portal billing experience preferred.
• Strong attention to detail and data accuracy.
• Excellent problem-solving and analytical skills.
• Strong communication and follow-up skills with the ability to work effectively across departments.
• Highly organized and able to manage multiple priorities and deadlines.
• Proficiency with Microsoft Office, including Excel and Outlook.
• Self-motivated and results-oriented, with the initiative to identify and resolve issues independently.
• Ability to work effectively in a fast-paced, deadline-driven environment.

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please [e-mail] request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please clickherefor additional information. (For Illinois E-Verify information clickhere,aquí). Sun-Source | Privacy Policy