Billing Portal Specialist

Vaco by Highspring; Louisville (KY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Discretionary bonuses

Medical, dental, and vision benefits

Retirement plan

Job summary

Vaco by Highspring is seeking a Billing Portal Specialist in Louisville, Kentucky. This role involves managing customer billing portals, ensuring accuracy in invoicing, and tracking payments. Ideal candidates will have 2+ years in billing or accounts receivable, strong organizational skills, and proficiency in Microsoft Office, especially Excel. Additional experience in construction or healthcare billing is preferred. Competitive salary and benefits offered.

Qualifications

• 2+ years of billing, accounts receivable, or administrative experience preferred.
• Experience using customer billing portals and accounting software.
• Ability to manage multiple deadlines in a fast-paced environment.

Responsibilities

• Upload and manage invoices through customer billing portals.
• Monitor billing portal requirements, deadlines, and compliance standards.
• Research and resolve billing discrepancies or rejected invoices.

Skills

Attention to detail

Communication

Problem-solving

Organizational skills

Proficiency in Microsoft Excel

Education

High school diploma or equivalent

Associate degree preferred

Tools

Customer billing portals

Accounting software

ERP systems like SAP, Oracle, NetSuite, QuickBooks

Job description

The Billing Portal Specialist is responsible for managing and maintaining customer billing portals, ensuring timely invoice submission, payment tracking, and account accuracy. This role works closely with accounting, accounts receivable, customers, and internal operations teams to resolve billing discrepancies and improve payment processes.

Key Responsibilities

• Upload and manage invoices through customer billing portals
• Monitor billing portal requirements, deadlines, and compliance standards
• Verify invoice accuracy, supporting documentation, and purchase order details
• Track invoice statuses, payment updates, and outstanding balances
• Research and resolve billing discrepancies or rejected invoices
• Communicate with customers regarding portal access, invoice issues, and payment inquiries
• Collaborate with Accounts Receivable and Accounting teams to support collections efforts
• Maintain organized billing records and customer account documentation
• Assist with month‑end reporting and reconciliation processes
• Ensure compliance with company billing policies and customer‑specific requirements

Qualifications

• High school diploma or equivalent required; associate degree preferred
• 2+ years of billing, accounts receivable, or administrative experience preferred
• Experience using customer billing portals and accounting software
• Strong attention to detail and organizational skills
• Excellent communication and problem‑solving abilities
• Proficiency in Microsoft Office, especially Excel
• Ability to manage multiple deadlines in a fast‑paced environment

Preferred Experience

• Construction, staffing, healthcare, logistics, or service industry billing experience
• Familiarity with ERP systems such as SAP, Oracle, NetSuite, or QuickBooks
• Experience working with large customer portals (Coupa, Ariba, Textura, etc.)

Equal Opportunity Notice

Highspring LLC and its affiliates are committed to inclusion and do not discriminate against applicants on the basis of race, color, sex, religion, national origin, age, disability, veteran status, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristic as required by law. The company provides reasonable accommodations for those who need them.

Pay Transparency Notice

Compensation for this role depends on experience, skills, and geographic location. Salary range is labeled based on local law requirements. The employee may be eligible for discretionary bonuses and participation in medical, dental, vision benefits, and the company’s retirement plan.