Inside Sales/Customer Service

SunSource; Dayton (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

SunSource, based in Dayton, OH, is seeking an Inside Sales/Customer Service Representative to support customers and sales teams. You will accurately process requests for price, delivery, returns, order status, expediting orders, product literature, and technical assistance with high attention to detail and urgency.

The role emphasizes customer service excellence, organization, and a positive demeanor, and works closely with Account Managers to maintain strong relationships.

Qualifications

• High attention to detail and sense of urgency.
• Excellent organizational skills and a positive demeanor.

Responsibilities

• Process requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance.
• Respond to inquiries from customers and Account Managers with accuracy and efficiency.
• Provide support and develop relationships with customers and sales teams.

Skills

Customer service

Attention to detail

Organization

Communication skills

Job description

SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America's leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. www.sun-source.com

Based in Dayton, OH the primary responsibility of the Inside Sales/ Customer Service Representatives is to provide support and develop relationships with our customers and sales teams. You'll provide the highest degree of customer service and respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance. This position should work with a high attention to detail, sense of urgency, excellent organization skills, and a positive demeanor.

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [e-mail] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source | Privacy Policy