Pool Lifeguard

Yaamava’ Resort & Casino at San Manuel; Highland (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a leading resort where you will play a crucial role in ensuring the safety and enjoyment of guests at the pool. As a Lifeguard, you will be responsible for monitoring aquatic activities, enforcing safety regulations, and providing exceptional service to enhance the guest experience. This position offers the opportunity to work in a vibrant hospitality environment, where your contributions directly impact the wellness and satisfaction of visitors. If you are passionate about safety, enjoy working outdoors, and have a knack for customer service, this is the perfect role for you to thrive and grow in your career.

Qualifications

• 1+ year experience in lifeguard service with required certifications.
• Outstanding communication and interpersonal skills are essential.

Responsibilities

• Ensure safety of guests at the pool and respond to emergencies.
• Deliver best-in-class guest service and maintain cleanliness.

Skills

Lifeguard Certification

First Aid

CPR/AED for the Professional Rescuer

Communication Skills

Interpersonal Skills

Ability to Work Under Pressure

Attention to Detail

Education

High School Diploma or GED

Job description

Reporting to the Pool Service Supervisor, the Pool Lifeguard is an outgoing, motivated individual capable of adapting to change in a fast-paced pool and hospitality environment. A successful candidate will demonstrate passion for people, encouraging and inspiring guests to elevate their wellness and aquatic experience, while creating a safe, fun, and enjoyable best-in-class atmosphere. The individual selected for this role will contribute to the pool facilities while preventing and responding to aquatic emergencies. Additional responsibilities of the role include operational excellence while providing a clean and safe environment for all patrons, team members, and vendors, while safeguarding enterprise assets and guaranteeing departmental integrity. The Pool Lifeguard also collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribe's vision, mission, and values.

Essential Duties & Responsibilities

1. Responsible for modeling, welcoming the guests, making them comfortable, and providing them with best-in-class guest service, including but not limited to providing our guests with safety communication, and anticipating their service needs while keeping safety at the utmost attention.
2. Responsible for the safety of hotel guests at the pool deck and all aquatic activities, providing safe supervision of guests while enforcing pool rules and regulations.
3. Prevents and responds to aquatic emergencies and is capable of recognizing emergencies, responding quickly and effectively to emergencies, and preventing drowning and other incidents.
4. Delivers and executes best-in-class safety, sanitation, and cleanliness procedures pertaining to pool facilities.
5. Assists facilities team in setting up and tearing down chairs and pool furniture for day-to-day operations and during extreme weather conditions.
6. Models enterprise and department policies and procedures as well as Standard Operating Guidelines.
7. Performs other duties as assigned to support the efficient operation of the department.

Education/Experience/Qualifications

• High School Diploma or GED required.
• Minimum of one (1) year of experience in Lifeguard certification and service required.
• Possess at the time of application and maintained valid throughout employment: Lifeguard Training, First Aid, and CPR/AED for the Professional Rescuer. – Required
• Previous experience in a spa, resort, or pool environment - Highly Preferred.
• Ability to work outdoors in seasonal heat or cold as well as inclement weather.
• Ability to communicate effectively with guests, team members, and management, both verbally and in writing a must.
• Handling multiple guests simultaneously.
• Must possess outstanding communication and interpersonal skills.
• Must be able to provide a genuine and sincere service experience in a friendly and professional manner.
• Must have demonstrated ability exercising utmost discretion with confidential information including, but not limited to, personal and or health information from customers.
• Must actively listen to provide optimal service tailored to guest requests.
• Ability to consistently pay attention to guest and detail to safety in a fast-paced, high-demand environment required.
• Must have experience working under pressure.
• Must be comfortable working in both spa and casino environments.
• Must be comfortable with sitting and standing for long hours.
• Ability to maintain a positive and professional demeanor under challenging situations.
• Must be able to work a flexible schedule including weekends and holidays.

Certificates/Licenses/Registrations

• Proof of Lifeguard Certificate including Lifeguard training, First Aid, and CPR/AED for the Professional Rescuer.
• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth, and well-being of its employees. Join our team today!