Polish/English Medical Receptionist — Patient Care Scheduling

Primecare Community Health; Chicago (IL); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

PTO 27 days per year

Personal days

Floating holiday

Paid holidays

Medical/Dental/Vision

Life and disability insurance

403(b) match

Flexible spending accounts

Job summary

PrimeCare Health in Chicago, IL is seeking a Bilingual Medical Receptionist (Polish/English) to be the first point of contact for patients. You will handle check-in/check-out, verify demographics and insurance, and manage appointments and patient flow to minimize wait times.

The role requires at least 2 years of medical office experience, proficiency with EMR/EHR and MS Office, and strong communication and customer service skills.

Qualifications

• Two years medical office experience preferred.
• Experience with EMR/EHR and MS Office.
• Bilingual English/Polish required.
• Strong communication and interpersonal skills.

Responsibilities

• Provide efficient, high-quality service to patients at check-in and check-out.
• Greet and register patients in EMR with billing and demographic data.
• Coordinate scheduling of appointments by phone and in person.
• Answer calls on multiple lines and route messages promptly.
• Schedule tests, labs, radiology and other procedures as needed.
• Attend to waiting patients and notify them of delays.
• Verify insurance type and eligibility when needed.
• Maintain patient confidentiality.

Skills

Bilingual English/Polish

Customer service

Communication skills

Interpersonal skills

Tools

EMR/EHR

Microsoft Office

Job description

PrimeCare Health in Chicago, IL is seeking a Bilingual Medical Receptionist (Polish/English) to be the first point of contact for patients. You will handle check-in/check-out, verify demographics and insurance, and manage appointments and patient flow to minimize wait times.

The role requires at least 2 years of medical office experience, proficiency with EMR/EHR and MS Office, and strong communication and customer service skills.