Medical Receptionist

Infotree Global Solutions; Sanford (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Infotree Global Solutions is seeking a friendly, organized Bilingual Medical Receptionist to join our healthcare team in Sanford, FL. The role focuses on greeting patients, scheduling, check-in/out, and serving as a bridge between patients and medical staff.

Ideal candidates are fluent in English and Spanish, with strong communication and organizational skills. Experience with EHR and insurance verification is preferred to ensure smooth daily operations and patient care.

Qualifications

• Fluent in English and Spanish (written and spoken).
• Experience in medical receptionist or healthcare admin preferred.
• Strong communication, customer service, and organizational skills.
• Familiarity with medical terminology and EHR systems.

Responsibilities

• Greet patients and assist with check-in/out.
• Respond to inquiries in English and Spanish.
• Schedule and manage appointments.
• Verify insurance and update records.
• Process co-pays and payments as needed.
• Maintain patient confidentiality and HIPAA compliance.
• Coordinate with providers and staff.
• Support general admin duties.

Skills

Bilingual English/Spanish

Customer service

Organization

Communication

Tools

EHR systems

Insurance verification

Job description

We are seeking a friendly, organized, and professional Bilingual Medical Receptionist fluent in English and Spanish to join our healthcare team. The ideal candidate will provide excellent customer service, assist patients with scheduling and check-in procedures, and serve as a liaison between patients and medical staff.

Key Responsibilities

• Greet patients warmly and assist with check-in and check-out procedures.
• Answer incoming phone calls and respond to patient inquiries in both English and Spanish.
• Schedule, confirm, and manage patient appointments.
• Verify patient insurance information and update medical records.
• Collect co-payments and process payments as needed.
• Maintain accurate patient information while ensuring confidentiality and HIPAA compliance.
• Communicate effectively with patients, providers, and staff.
• Assist with general administrative duties to ensure smooth daily office operations.

Qualifications

• Fluency in both English and Spanish (verbal and written).
• Previous medical receptionist or healthcare administrative experience preferred.
• Strong communication, customer service, and organizational skills.
• Familiarity with medical terminology, electronic health records (EHR), and insurance verification preferred.
• Ability to multitask, work in a fast-paced environment, and maintain professionalism.
• Strong attention to detail and a compassionate, patient-focused attitude.