Policy Sales & Customer Care Specialist

Fred Loya Insurance Agency; College Park (GA); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

Fred Loya Insurance Agency in College Park, GA seeks a full-time sales associate to provide top-tier service to customers, process payments, and assist with policy questions. The role involves identifying customer needs, following up on quotes, renewals, and cancellations, and supporting marketing efforts as needed.

The ideal candidate has a High School Diploma and strong communication skills, with bilingual English/Spanish helpful and licensing requirements to be met.

Competenze

• Must pass state licensing requirements.
• Bilingual English/Spanish is helpful.
• Flexible schedule.
• Reliable transportation.
• Computer literate from basic to intermediate skills.

Mansioni

• Sales and front-line customer service for policy holders.
• Provide professional, courteous service to internal and external customers.
• Answer questions about customer policies and process transactions.
• Identify customer needs and follow up on quotes, renewals, and cancellations.
• Participate in marketing initiatives for new business development as needed.
• Maintain a neat, organized work area and office space.
• FNOL vehicle inspections and related tasks.
• Take vehicle pictures as required.
• Process deposits and bank runs.

Conoscenze

Communication skills

Bilingual: English/Spanish

Customer service

Computer literacy

Formazione

High School Diploma

Previous customer service experience is helpful

Strumenti

Computer literacy

Descrizione del lavoro

Fred Loya Insurance Agency in College Park, GA seeks a full-time sales associate to provide top-tier service to customers, process payments, and assist with policy questions. The role involves identifying customer needs, following up on quotes, renewals, and cancellations, and supporting marketing efforts as needed.

The ideal candidate has a High School Diploma and strong communication skills, with bilingual English/Spanish helpful and licensing requirements to be met.