Full-Time Bilingual Insurance Sales & Care Specialist

Fred Loya Insurance Agency; Seguin (TX); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

Fred Loya Insurance Agency in Seguin, TX is seeking a full-time customer service associate focused on delivering first-rate service to both internal and external customers. The role involves handling policy questions, processing payments, and identifying client needs.

You will support quotes, renewals, and cancellations, and assist with marketing for new business as needed. The position requires basic computer skills, bilingual English/Spanish is helpful, and you must be able to pass state

Competenze

• High school diploma is required.
• Previous customer service experience is helpful.

Mansioni

• Provides professional, courteous service to internal and external customers
• Answers any questions regarding customer’s policy
• Accept payments and process transactions
• Identify any potential needs the customer may have regarding their policy
• Follow up with customers on quotes, renewals, and cancellations
• Involved with marketing initiatives for new business development on an as-needed basis
• Maintain a neat and clean work area and office
• FNOL’s (vehicle inspections)
• Taking vehicle pictures (squatting, bending, flexing required)
• Bank run deposits
• Position is full time
• Other duties as assigned

Conoscenze

Customer service

Communication

Bilingual EN/ES

Licensing requirements

Flexible schedule

Reliable transportation

Formazione

High School Diploma

Customer service experience

Descrizione del lavoro

Fred Loya Insurance Agency in Seguin, TX is seeking a full-time customer service associate focused on delivering first-rate service to both internal and external customers. The role involves handling policy questions, processing payments, and identifying client needs.

You will support quotes, renewals, and cancellations, and assist with marketing for new business as needed. The position requires basic computer skills, bilingual English/Spanish is helpful, and you must be able to pass state