Auto Insurance Sales & Service Specialist (Bilingual)

Fred Loya Insurance Agency; Ceres (CA); On-site; USD 38,000 - 55,000; Full time

Job summary

Fred Loya Insurance Agency in California seeks a Customer Service Representative to sell auto insurance policies, renewals, and service existing policies while marketing for new business opportunities.

The role emphasizes providing a first-rate customer experience, bilingual English/Spanish is helpful, and candidates should be able to pass state licensing requirements; a flexible schedule and reliable transportation are preferred. This is a full-time position in a fast-paced office environment.

Qualifications

• High School Diploma or equivalent.
• Bilingual English/Spanish is helpful.
• Excellent communication skills; be assertive and provide a first-rate customer experience.
• Must pass state licensing requirements.
• Flexible schedule and reliable transportation.

Responsibilities

• Sales of new auto insurance policies.
• Provide professional, courteous service to customers.
• Answer questions regarding customer policies.
• Accept payments and process transactions.
• Identify customer policy needs and cross-sell opportunities.
• Follow up on quotes, renewals, and cancellations.
• Support marketing for new business development as needed.
• Maintain a neat, organized workspace.
• Handle FNOL vehicle inspections.
• Take vehicle pictures as required.
• Perform bank deposits.
• Position is full-time.
• Other duties as assigned.

Skills

Computer literacy

Bilingual EN/ES

Communication skills

Licensing

Flexible schedule

Reliable transportation

Education

High School Diploma

Previous customer service experience

Job description

Fred Loya Insurance Agency in California seeks a Customer Service Representative to sell auto insurance policies, renewals, and service existing policies while marketing for new business opportunities.

The role emphasizes providing a first-rate customer experience, bilingual English/Spanish is helpful, and candidates should be able to pass state licensing requirements; a flexible schedule and reliable transportation are preferred. This is a full-time position in a fast-paced office environment.