Insurance Sales Specialist - Full-Time, Bilingual

Fred Loya Insurance Agency; San Antonio (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Fred Loya Insurance Agency in Texas is seeking a full-time Insurance Customer Service Specialist to deliver professional service to customers and support policy questions. You will process payments, assist with quotes, renewals, and cancellations, and assist with marketing for new business when needed.

The ideal candidate communicates clearly, is bilingual English/Spanish, and can pass state licensing requirements. A High School Diploma and reliable transportation are required.

Qualifications

• High School Diploma required; customer service experience helpful.
• Excellent communication and interpersonal skills.
• Ability to pass state licensing requirements.
• Flexible schedule and reliable transportation.

Responsibilities

• Provide professional, courteous service to internal and external customers
• Answers any questions regarding customer’s policy
• Accept payments and process transactions
• Identify any potential needs the customer may have regarding their policy
• Follow up with customers on quotes, renewals, and cancellations
• Involved with marketing initiatives for new business development on an as-needed basis
• Maintain a neat and clean work area and office
• FNOL’s (vehicle inspections)
• Taking vehicle pictures (squatting, bending, flexing required)
• Bank run deposits
• Other duties as assigned

Skills

Communication skills

Bilingual English/Spanish

Education

High School Diploma

Job description

Fred Loya Insurance Agency in Texas is seeking a full-time Insurance Customer Service Specialist to deliver professional service to customers and support policy questions. You will process payments, assist with quotes, renewals, and cancellations, and assist with marketing for new business when needed.

The ideal candidate communicates clearly, is bilingual English/Spanish, and can pass state licensing requirements. A High School Diploma and reliable transportation are required.