In-Office Sales & Policy Support Specialist

Fred Loya Insurance Agency; Morrow (GA); In loco; USD 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

Fred Loya Insurance Agency in the United States is seeking a full-time customer service professional for an office role. You will provide courteous service, answer policy questions, accept payments, and identify customer needs for their coverage.

The position involves follow-ups on quotes, renewals, and cancellations, plus occasional marketing support. The role requires good communication, basic computer skills, and flexibility in scheduling.

Competenze

• Basic to intermediate computer skills.
• Bilingual English/Spanish helps.
• Must pass state licensing requirements.
• Flexible schedule.
• Reliable transportation.
• Previous customer service experience is helpful.

Mansioni

• Provides professional, courteous service to internal and external customers.
• Answers any questions regarding customer’s policy.
• Accept payments and process transactions.
• Identify any potential needs the customer may have regarding their policy.
• Follow up with customers on quotes, renewals, and cancellations.
• Involved with marketing initiatives for new business development on an as-needed basis.
• Maintain a neat and clean work area and office.
• FNOL’s (vehicle inspections).
• Taking vehicle pictures (squatting, bending, flexing required).
• Bank run deposits.

Conoscenze

Communication skills

Bilingual

Computer literacy

Flexible schedule

Reliable transportation

Customer service mindset

Formazione

High School Diploma

Descrizione del lavoro

Fred Loya Insurance Agency in the United States is seeking a full-time customer service professional for an office role. You will provide courteous service, answer policy questions, accept payments, and identify customer needs for their coverage.

The position involves follow-ups on quotes, renewals, and cancellations, plus occasional marketing support. The role requires good communication, basic computer skills, and flexibility in scheduling.