Policy & Procedures Director — Flexible Hours

NYC Department of Social Services; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

55a Program

Public Service Loan Forgiveness

Job summary

NYC Department of Social Services seeks an experienced Administrative Staff Analyst NM-I to direct the Office of Procedures. You will lead a team in developing, organizing and editing written policies and procedures, while coordinating with senior staff on policy alignment and regulatory compliance.

You will supervise writers, manage project plans, and liaise with program areas to implement joint initiatives, ensuring timely, accurate policy publication and dissemination across DSS/HRA/DHS.

Qualifications

• Master's degree in a relevant field and two years of professional experience, with 18 months in supervisory capacity.
• Or a Bachelor's degree and four years of professional experience including 18 months in supervisory capacity.

Responsibilities

• Direct and coordinate a procedure unit in policy and procedure development and editing.
• Review drafts of operational and fiscal policies with senior staff weekly.
• Develop and implement special initiatives, tracking and evaluating impact.
• Ensure compliance with agency policies and regulatory requirements.
• Maintain repositories for publishing policy documents and oversee distribution.
• Supervise procedure writers on multiple projects and ensure consistent communication.

Skills

Management experience

Communication skills

Agency knowledge

Education

Master's degree in economics, finance, accounting, public administration or related field

Bachelor's degree + 4 years professional experience including supervisory experience

Job description

NYC Department of Social Services seeks an experienced Administrative Staff Analyst NM-I to direct the Office of Procedures. You will lead a team in developing, organizing and editing written policies and procedures, while coordinating with senior staff on policy alignment and regulatory compliance.

You will supervise writers, manage project plans, and liaise with program areas to implement joint initiatives, ensuring timely, accurate policy publication and dissemination across DSS/HRA/DHS.