Policy Print Specialist

Iaawg; Waco (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible Health, Dental, and Vision

401(k) with company match

Paid Time Off (PTO)

Employee Assistance Program

Ergonomic furniture program

Performance bonus opportunities

Job summary

iA American is seeking a Policy Print Specialist in Texas to ensure policy documents are processed, assembled, and delivered accurately while supporting compliance and operational excellence.

The role emphasizes attention to detail, strong organizational skills, and the ability to work both independently and as part of a team in a fast-paced environment.

Qualifications

• Detail-oriented and organized, with strong administrative skills.
• Ability to manage printing materials, forms, and inserts accurately.
• Proficient in MS Office; capable of learning new systems quickly.
• Knowledge of compliance and state-specific requirements is a plus.
• Willingness to stand and lift occasionally as part of daily duties.

Responsibilities

• Review policy print materials for accuracy and assemble print packets for mailing.
• Include required forms, inserts, and documentation in policy packages.
• Maintain inventory and coordinate replenishment with Lead Print Specialist.
• Identify and report incorrect or questionable policy print materials.
• Process returned policy contracts and re-mail them within service standards.
• Scan, route, and organize applications and policy documents.
• Support daily production reporting and ensure compliance requirements are met.
• Maintain records of paper and transmitted applications.
• Assist with FirstNet reporting and uploads as needed.
• Retrieve historical documents from storage as required.

Skills

Attention to detail

Organizational skills

Time management

Independent work

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Description Policy Print Specialist Build the Future with Us as a Policy Print Specialist Are you detail-oriented and passionate about delivering excellent service through accurate and efficient administrative support? At iA American, our mission is to help clients feel confident and secure about their future. As a Policy Print Specialist, you will play a key role in ensuring policy documents are processed, assembled, and delivered accurately while supporting compliance and operational excellence. This position is a great opportunity to showcase your organizational skills and attention to detail within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What You'll Accomplish with Us

• Reviewing policy print materials for accuracy, assembling print packets, and preparing them for mailing.
• Including required forms, inserts, and product-specific documentation in policy packages.
• Maintaining adequate supply inventory and coordinating replenishment needs with the Lead Print Specialist.
• Identifying and reporting incorrect or questionable policy print materials.
• Processing returned policy contracts and re-mailing them within established service standards.
• Scanning, routing, and organizing applications and policy documentation.
• Supporting daily production reporting and ensuring state-specific compliance requirements are met.
• Maintaining accurate records of paper and transmitted applications received.
• Assisting with FirstNet reporting and uploads as needed.
• Locating and retrieving historical documents from storage.
• Completing training requirements within established timelines.
• Conducting business in accordance with all applicable laws, regulations, company policies, and compliance standards.

What Could Accelerate Your Success in This Role

• Is known for their exceptional attention to detail and accuracy.
• Demonstrates strong organizational and time-management skills.
• Thrives in a fast-paced environment and can effectively prioritize competing tasks.
• Works well independently while also contributing positively as a team player.
• Adapts quickly to changing procedures and business needs.
• Possesses strong computer skills, including proficiency with Microsoft Office and the ability to learn new systems quickly.
• Has strong analytical and critical thinking abilities.
• Maintains a positive, learning-oriented attitude and a commitment to continuous improvement.
• Has a high school diploma or General Education Degree (GED).
• Is able to stand for 3-4 hours daily and lift 10-15 pounds throughout the workday.

Why You'll Love Working with Us

A work environment where learning and development merge with a collective pursuit of excellence.

A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.

The opportunity to collaborate with supportive colleagues dedicated to delivering outstanding service.

Competitive benefits, including:

• Flexible Health, Dental, and Vision insurance
• 401(k) with company match
• Paid Time Off (PTO)
• Employee and Family Assistance Program
• Ergonomic furniture program
• Performance bonus opportunities
• And much more!

At iA American, we support and celebrate diversity. We strive to provide a workplace that is inclusive for all, regardless of ethnic origin, nationality, language, religion, gender, sexual orientation, age, family status, or disability.

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.

Posting End Date 2026-08-31

Company American-Amicable Life Insurance Company of Texas

About us American Amicable is a part of iA Financial Group, one of the largest insurance and wealth management groups in North America. Our headquarters is in Waco, TX. Tracing its roots back to 1910, the American-Amicable Life Insurance Company of Texas is a progressive special markets insurer. The Company offers innovative life insurance and annuity products developed to target the individual needs of protection, wealth creation, and estate preservation. iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!

Our Commitment to Diversity and Inclusion At iA American, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability. Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us. Someone from our team will be happy to assist you.

We’re a company built by iA Financial Group through acquisitions. Our US headquarters is in Austin, TX. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, and in-house administration. American Amicable traces its roots back to 1910 and is a progressive special markets insurer. Based in Waco, TX, the Company offers innovative life insurance and annuity products developed to target the individual needs of protection, wealth creation, and estate preservation.

• Medical, Dental, and Vision Insurance
• Company-Paid Term Life, AD&D Insurance, Long and Short-Term Disability Insurance
• Company-Paid Health Advocate Benefit
• Wellness Allowance
• Generous Paid Time Off Plan and Holidays
• 401(k) With Company Match
• Competitive Bonus Program
• Employee Assistance Program
• Employee Discount Program

Our differences make us unique, and even stronger. That’s why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts! To learn more click here. iA Financial Group is the strength of a company with a human side, with its over 9,000 employees. Together, we have earned the trust of more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management. With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate. We’re invested in you. To learn more about opportunities, visit: iA Financial Group Careers