Policy Print Specialist

American Amicable Group; Waco (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible Health, Dental, and Vision

401(k) with company match

Paid Time Off (PTO)

Employee Assistance Program

Ergonomic furniture program

Job summary

American Amicable Life Insurance Company of Texas, a part of iA Financial Group, is seeking a Policy Print Specialist in Texas. You will ensure policy documents are processed, assembled, and delivered accurately while supporting compliance and operational excellence.

The role emphasizes organization, attention to detail, and the ability to work in a collaborative environment with cross-functional teams. The posting notes a 2026 end date and a strong focus on quality and timely delivery.

Qualifications

• Detail-oriented with a focus on accuracy and timely processing of policy print materials.
• Experience assembling print packets with required forms and product-specific documentation.
• Experience maintaining inventory and coordinating replenishment needs.
• Ability to identify incorrect or questionable policy print materials.
• Experience processing returned policy contracts and re-mailing them within service standards.

Responsibilities

• Review policy print materials for accuracy, assemble print packets, and prepare them for mailing.
• Include required forms, inserts, and product-specific documentation in policy packages.
• Maintain adequate supply inventory and coordinate replenishment needs with the Lead Print Specialist.
• Identify and report incorrect or questionable policy print materials.
• Process returned policy contracts and re-mail them within established service standards.
• Scan, route, and organize applications and policy documentation.
• Support daily production reporting and ensure state-specific compliance requirements are met.
• Maintain accurate records of paper and transmitted applications received.
• Assist with FirstNet reporting and uploads as needed.
• Locate and retrieve historical documents from storage.

Skills

Attention to detail

Organizational skills

Time management

Independent work

Team player

Adaptability

Computer literacy

Analytical thinking

Critical thinking

Learning mindset

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Policy Print Specialist

Build the Future with Us as a detail-oriented and passionate job role. Build the Future with Us as a Policy Print Specialist. Are you detail-oriented and passionate about delivering excellent service through accurate and efficient administrative support? At iA American, our mission is to help clients feel confident and secure about their future. As a Policy Print Specialist, you will play a key role in ensuring policy documents are processed, assembled, and delivered accurately while supporting compliance and operational excellence.

This position is a great opportunity to showcase your organizational skills and attention to detail within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What You’ll Accomplish with Us

• Reviewing policy print materials for accuracy, assembling print packets, and preparing them for mailing.
• Including required forms, inserts, and product-specific documentation in policy packages.
• Maintaining adequate supply inventory and coordinating replenishment needs with the Lead Print Specialist.
• Identifying and reporting incorrect or questionable policy print materials.
• Processing returned policy contracts and re-mailing them within established service standards.
• Scanning, routing, and organizing applications and policy documentation.
• Supporting daily production reporting and ensuring state‑specific compliance requirements are met.
• Maintaining accurate records of paper and transmitted applications received.
• Assisting with FirstNet reporting and uploads as needed.
• Locating and retrieving historical documents from storage.
• Completing training requirements within established timelines.
• Conducting business in accordance with all applicable laws, regulations, company policies, and compliance standards.

What Could Accelerate Your Success in This Role

• Is known for their exceptional attention to detail and accuracy.
• Demonstrates strong organizational and time-management skills.
• Thrives in a fast-paced environment and can effectively prioritize competing tasks.
• Works well independently while also contributing positively as a team player.
• Adapts quickly to changing procedures and business needs.
• Possesses strong computer skills, including proficiency with Microsoft Office and the ability to learn new systems quickly.
• Has strong analytical and critical thinking abilities.
• Maintains a positive, learning-oriented attitude and a commitment to continuous improvement.
• Has a high school diploma or General Education Degree (GED).
• Is able to stand for 3-4 hours daily and lift 10-15 pounds throughout the workday.

Why You’ll Love Working with Us

• A work environment where learning and development merge with a collective pursuit of excellence.
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
• The opportunity to collaborate with supportive colleagues dedicated to delivering outstanding service.
• Competitive benefits, including:
  • Flexible Health, Dental, and Vision insurance
  • 401(k) with company match
  • Paid Time Off (PTO)
  • Employee and Family Assistance Program
  • Ergonomic furniture program
  • Performance bonus opportunities
  • And much more!

At iA American, we support and celebrate diversity. We strive to provide a workplace that is inclusive for all, regardless of ethnic origin, nationality, language, religion, gender, sexual orientation, age, family status, or disability.

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.

Company

American-Amicable Life Insurance Company of Texas

Posting End Date

2026-08-31

About Us

American Amicable is a part of iA Financial Group, one of the largest insurance and wealth management groups in North America. Our headquarters is in Waco, TX. Tracing its roots back to 1910, the American-Amicable Life Insurance Company of Texas is a progressive special markets insurer. The Company offers innovative life insurance and annuity products developed to target the individual needs of protection, wealth creation, and estate preservation.

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!

Our Commitment to Diversity and Inclusion

At iA American, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please contact us. Someone from our team will be happy to assist you.