Police Support Assistant - Records

City of Peoria; Peoria (AZ); On-site; USD 34,000 - 43,000; Full time

Job summary

City of Peoria invites applicants for a clerical support role in the Police Department. The position emphasizes excellent customer service, data entry, and records management in a fast-paced environment.

Requirements include a high school diploma or equivalent, 1 year of related experience, and successful completion of a background check and certifications. This on-site role offers benefits and opportunities for advancement.

Qualifications

• High school diploma plus coursework; equivalent to up to 1 year of college or similar knowledge/abilities.
• 1 year of related experience is required.
• Arizona CJIS Terminal Operator Certification within 6 months of hire.

Responsibilities

• Provide clerical support with excellent customer service to public and staff.
• Perform word processing, records management, and data entry duties.
• Assist with requests for reports, documents, and inquiries; maintain files and police records.
• Balance the cash drawer and collect payments for records.

Skills

Customer service

Data entry

Cash handling

Records management

Communication

Education

High school diploma or equivalent

Tools

MS Office Suite

Records management software

Job description

Application Deadline:October 4, 2026Salary Range:Min $25.01 - Mid $27.98 - Max $30.95To view all salary ranges for the City of Peoria, please click here.Department:PoliceMinimum Requirements:Education:High school plus additional course work (equivalent of up to 1 year at a Community College or equivalent resulting in accumulation of similar knowledge or abilities)Experience:1 year experience. Some previous experience required in the same or similar previous positions.Physical Demands:Work requires moderate physical exertion. Forces exerted are equivalent to lifting between 10 and 25 pounds.Licenses and Certifications:Full Police Department background check required, including polygraph and psychological exam.Attainment of Arizona State Criminal Justice Information Systems Terminal Operator Certification within 6 months of hire – obtained through on the job training.Tell me more…..The purpose of this position is to provide a wide variety of routine to difficult clerical support functions in support of the assigned department. This is accomplished by performing excellent customer service, word processing, records management, and general data entry duties. Other duties may include completing related tasks, as assignedThe ideal candidate for this position will be able to:Perform various routine clerical dutiesProvide excellent customer service to the public, department personnel, customers, and external agencies by assisting with requests for reports, documents, and inquiriesMaintain files, reports, and police records for the departmentCollect payments and fees for records and police related documentsBalance the cash drawerTo view the full job description, work environment and physical demands, click here.Why Peoria?Recently voted the #1 place, to live, work and play, Peoria is a community you can be proud to work for. Take a look at the great benefits offered to eligible employees: Click here to view benefits offered.About PeoriaThe City of Peoria, AZ is a thriving city in the Northwest Valley that provides excellent municipal services to our community. Recently named by AZ Big Media as the Best Place to Live, Work, and Play, we are committed to maintaining the level of service to our residents to sustain and enhance the lives and culture of Peoria.If you are passionate about providing excellent service through anticipating our community's needs, creating partnerships, promoting sustainability, and embracing diversity, then #PeoriaisthePlace for you!Get an inside look at the Culture of PeoriaWe are PEORIA!Professional, Ethical, Open, Responsive, Innovative, AccountableApplication Process:Applications will be accepted for current vacancies until the posted closing date, or until a sufficient number of applications have been received. Applicants will be notified of any next steps by email and/or phone.During the selection process, any applicant requiring accommodation for a disability should advise the human resources department at [e-mail] or 623-773-7100.An Equal Employment Opportunity Agency.Peoria es una Agencia de Igualdad de Oportunidad de Empleo.