Police Service Aide

Gilbert, Arizona; Gilbert (AZ); On-site; USD 52,000 - 72,000; Full time

Job summary

Team Gilbert seeks a proactive Police Service Aide to manage the police fleet, ensuring vehicles are prepared, equipped, and functional for daily operations. You will coordinate repairs, schedule maintenance with vendors, and maintain vehicle inventory while supporting patrol readiness.

The role requires a working knowledge of police equipment and vehicle systems, plus the ability to communicate with staff and vendors. A valid driver's license and independent work ethic are essential.

Qualifications

• High School Diploma or GED is required.
• One year of experience coordinating repairs and maintenance of vehicles.
• Valid Arizona Driver's License is required.
• Knowledge of motor vehicles and police equipment to evaluate repairs and schedule maintenance.
• Knowledge of mobile computer systems and basic functioning.
• Skill in electronic database systems and MS Office.
• Ability to safely operate a variety of passenger, RV, and special use vehicles.
• Ability to communicate information effectively between employees, vendors, and management.
• Ability to work independently with sound decision-making abilities.
• Skill in utilizing hand tools for minor adjustments to police-related hardware.

Responsibilities

• Ensures new police vehicles are equipped and functioning before service begins.
• Evaluates daily repair needs and schedules repairs with vendors or Fleet Division.
• Coordinates transportation to shuttle vehicles for maintenance.
• Maintains inventory of equipment in the vehicles.
• Evaluates need to disable the police radio during repairs.
• Researches and communicates cost-effective, functional equipment options to management.
• Prioritizes work and communicates status to management.
• Other duties as assigned.

Skills

Communication

Independent work

Decision making

Problem solving

Education

High School Diploma or GED

Tools

MS Office

Mobile computer systems

Electronic databases

Job description

We Are Seeking

With every job we fill, our focus is on providing best in class service to our citizens while offering the opportunity for professional growth in a rewarding and innovative work environment. Team Gilbert has an exciting opportunity for a highly motivated professional to fill the position of Police Service Aide.

The Police Service Aide is responsible for managing the police fleet of vehicles. This role involves preparing police vehicles for use by installing special equipment and completing repairs and maintenance before the vehicles are taken out of service. Additionally, the Police Service Aide ensures that police vehicles are properly stocked with consumable items like traffic cones and flares.

Essential Duties And Responsibilities Include

• Ensures that new police vehicles are properly equipped and functioning before being placed into service.
• Evaluates daily repair needs of the police vehicles and schedules the necessary repairs with vendors or Fleet Division.
• Coordinates the transportation requirements to shuttle vehicles for maintenance; prioritizes vehicles for maintenance work to ensure patrol operations are not negatively impacted.
• Ensures inventory of equipment is maintained in the vehicles.
• Evaluates the need to disable the police radio while vehicles are in repair or maintenance service.
• Researches and determines that special equipment used in police vehicles is cost effective and provides the functionality necessary, and communicates that information to management.
• Prioritizes work and communicates that information to management.
• Other duties as assigned.

Anticipated Recruitment Timeline

Posting Closes: November 3rd

Application Review: November 4th - 9th

In-Person Interviews are tentatively scheduled for the week of November 18th

About You

You are someone who effectively exceeds customer needs by building productive relationships and taking responsibility for customers. You excel at exceeding customer needs by fostering strong relationships and ensuring customer satisfaction and loyalty. As a proactive team member, you help drive the team toward achieving goals and delivering high-quality results. You are dedicated to our safety philosophy and take pride in managing your time and resources effectively to complete work efficiently, often surpassing expectations and objectives.

Requirements

At Team Gilbert, we hire innovative, forward-thinking problem-solvers who love what they do! In addition to possessing the ability to live out our core and functional values daily, candidates must possess the following requirements:

• High School Diploma or GED
• One year of experience coordinating repairs and maintenance of vehicles
• Valid Arizona Driver's License
• Knowledge of motor vehicles and special police equipment to evaluate needed repairs and ensure maintenance is performed and scheduled in a timely manner
• Knowledge of mobile computer systems and basic functioning
• Skill in electronic database systems and MS Office
• Ability to safely operate a variety of passenger, RV, and special use vehicles
• Ability to communicate information effectively between employees, vendors, and management
• Ability to work independently with sound decision-making abilities
• Skill in utilizing hand tools for making minor adjustments to police-related hardware

Special Requirement: Because of the confidential, sensitive nature of information handled, successful completion of an extensive Police Department Background Investigation is required.

Physical Demands And Working Conditions For This Position Include

This position has been designated as Medium Work, exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The role also requires stooping, crouching, reaching, standing, walking, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions.

This position may be subject to hazardous physical conditions, atmospheric conditions, hazardous materials, extreme temperatures, inadequate lighting, restricted work space, and intense noise.

The information above on physical demands and working conditions is intended to provide a general idea of the conditions for this role. Gilbert is committed to being an inclusive employer of candidates with a wide range of abilities and seeks opportunities to accommodate different abilities within reason.

We Are Here to Help!

Gilbert is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If any reasonable accommodation is needed while participating in the application and interviewing process, please contact our People Team (Human Resources) at 480-503-6823. Requests should be made as early as possible to allow time to arrange the accommodation.

Gilbert provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Gilbert offers a comprehensive benefits package for qualifying positions that includes medical and dental insurance, life insurance, disability, pension, tuition reimbursement, parental leave, babies at work, and more! or visit our website to see our full employee benefits guide.