Administrative Assistant II - Freestone Recreation Center

Town of Gilbert; Gilbert (AZ); On-site; USD 25,000 - 36,000; Full time

Job summary

Town of Gilbert seeks an Administrative Assistant II for Freestone Recreation Center to deliver essential office support and customer service. You will generate reports, maintain data, assist the public, and help with program registrations in a busy recreation environment.

The role requires 4–7 years of related experience, a HS diploma or GED (Associate's degree preferred), and may involve a background check and pre-employment drug screen. This is an on-site, full-time position in Gilbert, AZ.

Qualifications

• 4-7 years experience with doing comparable level 2 responsibilities.
• H.S. Diploma or G.E.D., Associate's Degree is preferred.

Responsibilities

• Creates basic spreadsheets, reports, databases, and presentations. Gather and compile data for reporting.
• Assists and consults with customers via telephone, in person, and online, addressing questions and concerns; providing information regarding programs, services, and facility rules and regulation.
• Updates, maintains, and retrieves information from files and automated information systems; incorporates data into assigned records and documents; supports the development and compilation of reports and summaries; and generates automated reports from systems.
• Review and make recommendations for website changes.
• Assist with developing recreation programs in registration software system.
• Organizes and maintains files; retains and purges files in accordance with established records and retention policies and procedures.
• Provides administrative support to all department programs. Duties could include, but not limited to, distributing event and race packets, coach equipment, team information packets, and feedback surveys.
• Generates a variety of routine and non-routine documents, which may include: reports, flyers and/ or marketing materials, templates, surveys, letters, memos, notices, forms, agendas, schedules, and/or other related materials.
• As assigned, performs administrative support activities, which may include; creating and editing documents, researching sometimes complex information, editing, and/or providing related support.

Skills

Customer service

Data entry

Spreadsheet creation

Reports and presentations

Database management

Communication

Education

HS Diploma or GED

Associate's Degree preferred

Tools

Registration software system

Job description

Team Gilbert has an exciting opportunity for a highly motivated professional to fill the position of Administrative Assistant II at Freestone Recreation Center. With every job we fill, our focus is on providing best-in-class service to our citizens while offering opportunities for professional growth in a rewarding, innovative work environment.

Position Schedule:

• Sunday - 9:30AM - 4:30PM
• Monday - 9:00AM - 6:30PM
• Tuesday - 9:00AM - 6:30PM
• Wednesday: 9:00AM - 6:30PM
• Thursday: 9:00AM - 6:30PM

The Administrative Assistant II reports to the Recreation Coordinator. The primary job duties of this position include:

• Creates basic spreadsheets, reports, databases, and presentations. Gather and compile data for reporting.
• Assists and consults with customers via telephone, in person, and online, addressing questions and concerns; providing information regarding programs, services, and facility rules and regulation. As assigned, researches, responds, and resolves inquiries and complaints.
• Updates, maintains, and retrieves information from files and automated information systems; incorporates data into assigned records and documents; supports the development and compilation of reports and summaries; and generates automated reports from systems.
• Review and make recommendations for website changes.
• Assist with developing recreation programs in registration software system.
• Organizes and maintains files; retains and purges files in accordance with established records and retention policies and procedures.
• Provides administrative support to all department programs. Duties could include, but not limited to, distributing event and race packets, coach equipment, team information packets, and feedback surveys.
• Generates a variety of routine and non-routine documents, which may include: reports, flyers and/ or marketing materials, templates, surveys, letters, memos, notices, forms, agendas, schedules, and/or other related materials. Assists in preparing and putting together manuals and other resource documents. Issues, receives and types various applications, reimbursements, permits and forms.
• As assigned, performs administrative support activities, which may include; creating and editing documents, researching sometimes complex information, editing, and/or providing related support.
• View the full job description here.

At Team Gilbert, we hire innovative, forward-thinking problem-solvers who love what they do! In addition to possessing the ability to live out our core and functional values daily, candidates must possess the following requirements:

• 4-7 years experience with doing comparable level 2 responsibilities. Considerable previous experience required in the same or similar previous positions. The job requires a sound knowledge of common and uncommon techniques, concepts, methods, practices, use of forms, routines, etc., of complex nature.
• H.S. Diploma or G.E.D., Associate's Degree is preferred.
• Depending on assignment full Police Department background check, including polygraph may be required.
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

This position requires a pre-employment drug screen.

This position is an At-Will position and is FLSA Non-Exempt - eligible for overtime compensation.

To view the slide show presentation above, click here.

Gilbert is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If any reasonable accommodation is needed while participating in the application and interviewing process, please contact our People Team (Human Resources) at 480-503-6823. Requests should be made as early as possible to allow time to arrange the accommodation.

Gilbert provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.