Police Report Typist

City of Madison, Wisconsin; Madison (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking detail-oriented individuals for full-time typing and administrative roles within a law enforcement setting. This position involves typing police reports and memos, ensuring accuracy, and providing exceptional customer service. Candidates will engage with diverse communities and contribute to the department's commitment to equity and inclusion. With opportunities for progression and a supportive work environment, this role is perfect for those looking to make a meaningful impact while developing their skills in a dynamic setting.

Benefits

Loan Forgiveness Eligibility

Diversity and Inclusion Initiatives

Qualifications

• Proficient typing skills with a minimum speed of 50 WPM.
• Ability to proofread and ensure accuracy in reports.

Responsibilities

• Type and review police reports and memos for accuracy.
• Respond to inquiries and assist at customer service windows.
• Process and distribute documents and mail.

Skills

Typing (50 WPM)

Proofreading

Transcription

Customer Service

Education

High School Diploma

Job description

This job involves typing and administrative tasks related to police reports and memos, including transcription from dictation and source documents. Work is conducted in a law enforcement setting, requiring transcription, proofreading, and merging of reports to ensure proper coding according to FBI standards. The role also includes responding to inquiries, providing information, making referrals, and relaying messages for personnel. Supervision is direct during training and becomes general once procedures are learned, with assignments following established department procedures.

This series offers an automatic progression from Police Report Typist 1 to Typist 2 after 30 months, during which employees are expected to assume full responsibilities under general supervision.

CURRENT VACANCIES: Two full-time positions are available, working Monday through Friday during daytime hours at customer service windows.

This recruitment will establish an eligible list for future vacancies (any shift) within six months.

We encourage applications from Black, Indigenous, People of Color, women, trans, nonbinary individuals, and those with disabilities. We value diverse experiences and perspectives, including non-traditional education and transferable skills. Diversity, equity, inclusion, and belonging are core values. Even if your experience doesn't match every requirement, we encourage you to apply and share how your skills can serve our community.

Employees may be eligible for loan forgiveness through the Public Service Loan Forgiveness Program.

• Type reports, witness statements, memos, forms, correspondence, and interviews from dictation, drafts, recordings, or source documents. Review for accuracy and completeness.

• Review reports for Incident Based Reporting requirements, correct or return for correction, approve and merge into the RMS, and proofread for grammar and spelling errors.

• Process data/documents, route information, sort and distribute mail.

• Respond to inquiries via phone or at customer service windows, make referrals, relay messages, and assist with reports and equipment issues.

• Perform related duties as needed.

All applicants will be considered. Selection for interviews may involve evaluation or random selection based on application volume.

The City of Madison values effective engagement with multicultural communities, and successful candidates will demonstrate this ability.

See the class specification online for detailed knowledge, skills, and abilities.

• Ability to type at 50 WPM; an in-person test may be administered.

• Training is in-person; some positions may work remotely on a rotating schedule after training.

Physical Requirements:

This role involves extensive computer and phone use, typing for long periods, and providing excellent customer service in varied and sometimes stressful situations.