Police Report Typist

Madison, City of (WI); Madison (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in law enforcement is seeking dedicated individuals for full-time Police Report Typist positions. This role involves responsible typing and administrative work, including processing police reports and transcribing memos. Candidates will engage with the community through customer service and ensure accurate documentation of incidents. With a strong emphasis on diversity and inclusion, the organization encourages applicants from all backgrounds to apply. Join a team that values exceptional service and offers opportunities for growth and development in a supportive environment.

Benefits

Loan Forgiveness Eligibility

Flexible Work Schedule

Training Opportunities

Diversity and Inclusion Initiatives

Qualifications

• Ability to type at a net speed of 50 words per minute.
• Experience with transcription and proofreading of documents.

Responsibilities

• Type and review police reports and various documents for accuracy.
• Respond to inquiries from the public and assist department personnel.

Skills

Typing Speed (50 WPM)

Transcription

Proofreading

Customer Service

Education

High School Diploma

Tools

Dictation Equipment

Records Management System (RMS)

Job description

This is responsible typing and administrative work involving the processing of police reports and transcription of memos, general correspondence and interviews from direct and digital dictation, rough drafts, or various source documents. The work is performed in a law enforcement environment and involves both transcribing and proofreading, approving and merging field reports to ensure proper coding of incidents as determined by the FBI. The work also includes responding to in-person and telephone inquiries from both internal and external customers, providing or obtaining information, making appropriate referrals, and receiving and relaying messages for commissioned personnel. Supervision received is direct during training period, but becomes general when procedures have been learned. Assignments are performed within established department procedures.

This progression series is intended to provide automatic movement from the Police Report Typist 1 to a Police Report Typist 2 after 30 months, during which time the employee is expected to take on the full range of duties and responsibilities under general supervision.

CURRENT VACANCIES: There are currently two (2) Full-Time positions working Monday through Friday during daytime hours and serving customer service windows.

THIS RECRUITMENT WILL CREATE AN ELIGIBLE LIST OF CANDIDATES THAT MAY BE USED TO FILL OTHER PERMANENT POLICE REPORT TYPIST VACANCIES (any shift) WITHIN THE NEXT SIX (6) MONTHS.

Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply. We value the unique blend of lived experiences and diverse perspectives that comes from non-traditional education pathways and the variety of transferrable skills each candidate brings to the table. We value diversity, equity, inclusion, and belonging. Even if every item on the job posting doesn’t match your experience perfectly, we encourage you to apply and share how your skills and experience can best serve our community.Employees may be eligible for loan forgiveness through thePublic Service Loan Forgiveness Program.

Type original and supplemental reports, witness statements, memos, reports, forms, general correspondence and interviews from direct dictation, rough drafts, dictation equipment, recorded interviews and phone conversations, or various source documents. Review typed material for accuracy and completeness.

Review field reports for mandatory Incident Based Reporting data requirements, make corrections or return to officer for review and correction. Approve and merge field reports to the Department's RMS (Records Management System). Proof and correct grammar and/or spelling errors and distribute as needed.

Process a variety of data/documents and route information to appropriate location and/or person. Sort and distribute incoming and outgoing mail.

Respond to telephone inquiries from both internal and external customers and make appropriate referrals. Respond to inquiries from the public at our customer service windows. Receive and relay messages for commissioned personnel. Assist department personnel in finding reports, copier problems and other miscellaneous requests.

Perform related duties as required.

All applicants will be considered for these positions. Based on the number of applications received, a comparative evaluation and/or random selection may be used to determine who will be invited to the interview.

The City of Madison strives toprovide exceptional customer service to all its residents and visitors. Therefore successful candidates will have demonstrated ability to effectively work with multicultural communities.

For a complete list of the Knowledge, Skills, and Abilities, please see the class specification online.

• Ability to type at a net speed of 50 words per minute. An in-person, keyboarding test may be administered to verify the selected candidate meets this requirement.

• This position requires in-person training. Once trained, some positions are currently working in-person on a rotating schedule to work some days remotely.
  
  

Physical Requirements:

Employees will be expected to spend a majority of time operating a desktop computer and telephone. Employees will type for long periods of time and under varied and occasionally stressful situations. Employees may also have significant public contact and are expected to provide excellent customer service.