Police Records Specialist: Public Safety Admin & Compliance

City of Wilmington; Wilmington (NC); On-site; USD 32,000 - 48,000; Full time

Job summary

The City of Wilmington is seeking a Police Records Technician to support the Wilmington Police Department by maintaining accurate records, ensuring compliance with state and federal reporting requirements, and assisting the public with record requests.

Requires a High School Diploma or GED and one year of relevant experience; NCIC Module 1 certification must be obtained within 6 months of hire. Proficiency with office software and the Police Records System is essential for success.

Qualifications

• High School Diploma or GED required; one year of relevant experience or equivalent
• Ability to interpret and apply state and federal codes related to police records
• Strong customer service skills and attention to detail
• Proficiency with standard office procedures and computer systems

Responsibilities

• Provide administrative support for receipt, review, processing, retrieval, and storage of police records
• Review reports for discrepancies and ensure compliance with NC DMV 349 Manual and National Incident-Based Reporting Manual
• Update Police Record Management System with revisions and ensure accuracy
• Notify officers of missing reports and document follow-up actions
• Handle data entry and data imports into the Police Record Management System
• Process civil citations for accounts receivable and manage inquiries via phone, mail, email, and fax

Skills

Records management

Data entry

Customer service

Analytical thinking

Education

High School Diploma/GED

Tools

Police Records System

Job description

The City of Wilmington is seeking a Police Records Technician to support the Wilmington Police Department by maintaining accurate records, ensuring compliance with state and federal reporting requirements, and assisting the public with record requests.

Requires a High School Diploma or GED and one year of relevant experience; NCIC Module 1 certification must be obtained within 6 months of hire. Proficiency with office software and the Police Records System is essential for success.