24/7 Public Records & Data Entry Specialist

City of Charlotte; United States; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equal employment opportunity

Job summary

The City of Charlotte is seeking a Police Support Technician to maintain accurate paper and electronic records in a 24/7 assignment. You will create, enter, and code data in NCIC and DCI systems, supporting ongoing operations and information requests.

Excellent attention to detail, confidentiality, and the ability to multitask across databases are essential. The role involves rotating days off and holiday work in a dynamic public safety environment.

Qualifications

• High School Graduate or equivalent with one year of related experience.
• Must be U.S. Citizen.

Responsibilities

• Create, enter, and code information into multiple databases (NCIC, DCI).
• Input data such as file numbers and records to support retrieval and reporting.
• Perform general administrative duties to support operations.
• Maintain logs and generate reports as required.
• Respond to inquiries regarding records and data.

Skills

Effective communication

Oral communication

Written communication

Multi-tasking

Independence

Confidentiality

Judgment

Adaptability

Customer service

Education

High School diploma or equivalent

Associate's degree (preferred)

Tools

NCIC

DCI system

Job description

The City of Charlotte is seeking a Police Support Technician to maintain accurate paper and electronic records in a 24/7 assignment. You will create, enter, and code data in NCIC and DCI systems, supporting ongoing operations and information requests.

Excellent attention to detail, confidentiality, and the ability to multitask across databases are essential. The role involves rotating days off and holiday work in a dynamic public safety environment.