Emergency Police Dispatcher — Real-Time Incident Support

Regional 911 Intake Solutions; Illinois; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Premium pay

Job summary

Regional 911 Intake Solutions seeksPolice Dispatchers to support law enforcement operations by taking emergency and nonemergency calls, documenting details, and coordinating with officers. The role may involve radio dispatch, data-entry, and records tasks essential to incident response.

Applicants typically need a high school diploma or equivalent; some postings require prior dispatch experience or certifications.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Entry-level vacancies may provide training; experienced classifications may require prior police dispatch work and applicable certifications.
• Typing accurately, understanding spoken information, and communicating clearly by radio are important skills.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Job description

Regional 911 Intake Solutions seeksPolice Dispatchers to support law enforcement operations by taking emergency and nonemergency calls, documenting details, and coordinating with officers. The role may involve radio dispatch, data-entry, and records tasks essential to incident response.

Applicants typically need a high school diploma or equivalent; some postings require prior dispatch experience or certifications.