Emergency Police Dispatcher: Real-Time Call & Radio

Regional 911 Intake Solutions; Carroll (IA); On-site; USD 46,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions seeks dedicated Police Dispatchers to support law enforcement by taking calls, dispatching officers, and maintaining critical incident records. You will handle emergency and nonemergency requests, document locations, hazards, and vehicle details, and coordinate with adjacent agencies.

The role may involve rotating shifts and overtime per staffing needs. Applicants typically need a high school diploma or equivalent; prior dispatch experience and certifications are

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Job description

Regional 911 Intake Solutions seeks dedicated Police Dispatchers to support law enforcement by taking calls, dispatching officers, and maintaining critical incident records. You will handle emergency and nonemergency requests, document locations, hazards, and vehicle details, and coordinate with adjacent agencies.

The role may involve rotating shifts and overtime per staffing needs. Applicants typically need a high school diploma or equivalent; prior dispatch experience and certifications are