Police Dispatcher – Emergency Call Center & Radio Ops

Regional 911 Intake Solutions; Maroa (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers in Maroa, IL to handle emergency and nonemergency police requests and ensure accurate reporting of locations, descriptions, and hazards. The role involves assigning calls, monitoring radio traffic, and relaying updates to officers in the field.

Candidates should type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Attention to detail

Education

High school diploma

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers in Maroa, IL to handle emergency and nonemergency police requests and ensure accurate reporting of locations, descriptions, and hazards. The role involves assigning calls, monitoring radio traffic, and relaying updates to officers in the field.

Candidates should type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.