Police Department Front Desk & Records Clerk

City of Bentonville; Bentonville (AR); Presencial; USD 21 000 - 29 000; Tempo integral

Resumo da oferta

City of Bentonville is seeking a Police Clerk I/II to provide general clerical and administrative support to the police department and the public. Responsibilities include greeting visitors, handling appointments, answering phones, processing documents, conducting basic reports, and assisting with fines collection.

Proficiency with office software and the city HTE system is expected. The role requires a high school diploma or GED, with Clerk II needing additional experience.

Qualificações

• Must have high school diploma or GED; Clerk II requires more experience.
• Proficiency in general office software and ability to handle public inquiries.

Responsabilidades

• Greet the public and assist with appointments and access control.
• Order supplies and maintain inventory for the department.
• Answer non-emergency phone lines and respond to inquiries.
• Prepare and file letters, forms, and reports related to department operations.
• Research and prepare reports and deliver information to police personnel.
• Assist with collecting fines and processing payments.
• Coordinate with Administrative Captain for non-routine issues and Telecommunications for emergencies.
• Operate PCs and standard office equipment; utilize city HTE system.
• Perform other clerical duties as needed.

Conhecimentos

Reception duties

Public interaction

Documentation

Phone etiquette

Formação académica

Police Clerk I: HS diploma or GED + 1 year experience/training

Police Clerk II: HS diploma or GED + 4 years experience + 2 years as Clerk I

Ferramentas

HTE system

Word processing

Spreadsheets

Email

Presentations

Descrição da oferta de emprego

City of Bentonville is seeking a Police Clerk I/II to provide general clerical and administrative support to the police department and the public. Responsibilities include greeting visitors, handling appointments, answering phones, processing documents, conducting basic reports, and assisting with fines collection.

Proficiency with office software and the city HTE system is expected. The role requires a high school diploma or GED, with Clerk II needing additional experience.