Police Records & Court Support Specialist

City of Fayetteville, Arkansas; Fayetteville (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

The City of Fayetteville seeks a Records Clerk for the Police Department to provide courteous service to citizens and staff while maintaining accurate criminal and court records.

Responsibilities include interviewing witnesses, processing reports, data entry in the records system and court software, handling FOIA requests, and preparing court documents. The role requires attention to detail and the ability to work independently, including nights and weekends.

Qualifications

• High school diploma or GED required.
• Background check and drug test required.
• Ability to type at least 50 words per minute.
• Ability to obtain ACIC Basic certification within three months and Advanced within six months.

Responsibilities

• Provide good customer service to internal and external customers and maintain positive relationships.
• Interview citizens to determine if a crime was committed and document incidents.
• Process case reports in the records management system; transcription when needed.
• Input accurate data into police records system and court software; verify data accuracy.
• Assist with front desk duties and handle monies for fees; prepare daily deposits.
• Prepare and testify in court when subpoenaed; respond to FOIA requests.

Skills

Customer service

Communication skills

Typing proficiency

Attention to detail

Confidentiality

Multitasking

Independent judgement

Education

High school diploma or GED

Tools

Records management system

Scribe dictation software

Office software (MS Office)

ACIC basics & data entry

Job description

The City of Fayetteville seeks a Records Clerk for the Police Department to provide courteous service to citizens and staff while maintaining accurate criminal and court records.

Responsibilities include interviewing witnesses, processing reports, data entry in the records system and court software, handling FOIA requests, and preparing court documents. The role requires attention to detail and the ability to work independently, including nights and weekends.