Police Records & Court Support Specialist

City of Fayetteville; Fayetteville (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

City of Fayetteville is seeking a Records Clerk/Administrative Specialist for the Police Department. The role involves interviewing citizens, processing case reports, and maintaining accurate data in the records system. You will handle sensitive information with confidentiality and support court-related tasks.

Applicants must have a high school diploma or GED, pass a background check, and achieve ACIC certification milestones. Night and weekend availability is required.

Qualifications

• High school diploma or GED and six months related experience.
• Pass background check and drug test.
• ACIC Basic within three months; Advanced within six months.
• Typing speed of at least 50 WPM.
• Fluent written and spoken communication; accurate spelling.
• Proficient with computers and office software.
• Ability to work nights, weekends and holidays as assigned.
• Maintain strict confidentiality with sensitive information.

Responsibilities

• Provide customer service to internal and external customers and maintain attendance.
• Interview citizens to determine if a crime occurred and document evidence.
• Process and transcribe case reports to ensure accuracy in records.
• Maintain knowledge of state laws and City ordinances relevant to duties.
• Explain law enforcement processes to citizens, including court procedures.
• Data entry for accidents, arrests, tickets, warrants; verify accuracy.
• Handle parking summons data and coordinate with Parking Enforcement.
• Coordinate with District Court and Prosecutor’s Office; notify officers for trials.

Skills

Typing

Communications

Computer literacy

Cash handling

Confidentiality

Independent judgment

Attention to detail

Customer service

Education

High school diploma or GED

ACIC Basic certification

ACIC Advanced certification

Tools

Scribe transcription software

Job description

City of Fayetteville is seeking a Records Clerk/Administrative Specialist for the Police Department. The role involves interviewing citizens, processing case reports, and maintaining accurate data in the records system. You will handle sensitive information with confidentiality and support court-related tasks.

Applicants must have a high school diploma or GED, pass a background check, and achieve ACIC certification milestones. Night and weekend availability is required.