Police Communications Officer

Gfoat; Lampasas, Northern (TX, KY); Hybrid; USD 23,000 - 29,000; Full time

Job summary

The City of Lampasas is seeking a Police Communications Officer to perform emergency call-taking, dispatching, and clerical tasks for the city’s law enforcement, fire/rescue, and EMS services. You will monitor and coordinate telephone, radio, and teletype communications between units and the public, and support non-emergency requests.

Candidates must be able to work shifts including nights, weekends, and holidays.

Qualifications

• Knowledge of emergency dispatch procedures and professional telephone etiquette.
• Ability to operate standard office equipment and basic computer systems.
• Capable of handling multiple tasks in high pressure environments.

Responsibilities

• Perform emergency call-taking and dispatching for police, fire/rescue, and EMS services.
• Monitor and coordinate communications between units and the public.
• Handle clerical duties and maintain confidential information.

Skills

Emergency dispatch procedures

Telephone etiquette

Computers

Office procedures

Multitasking

High-stress performance

Written messages

Communication skills

Confidentiality

Education

High school diploma or GED

Job description

The City of Lampasas is currently accepting applications for a Police Communications Officer.

Summary of Position

Performs specialized emergency call-taking, dispatching, and various clerical work for the city’s law enforcement, fire/rescue, and county wide EMS services, and non-emergency situations, including monitoring and coordinating telephone, radio, and teletype communications between unit personnel and among the general public. Must be able to work shift work, to include nights, weekends, and holidays.

Starting salary is $18.50/hour, DOQ, plus excellent benefits.

Required Knowledge, Skills and Abilities

Knowledge of: emergency dispatch procedures; courteous and professional telephone etiquette; computers; and standard office practices and procedures.

Skill/Ability to: perform multiple tasks simultaneously; work effectively under emergency and high stress conditions; read and understand manuals, letters, and memos; write letters, memos, and accurate telephone messages; operate office equipment, such as copy machine and facsimile machine; communicate effectively, both in person and over the radio; and establish and maintain effective working relationships. Must be able to maintain confidentiality.

Acceptable Experience and Training

• High school diploma or GED;
• or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.

Certificates and Licenses Required

• Must be able to pass extensive background and employment psychological exam
• Must be able to obtain Texas Law Enforcement Telecommunications System (TLETS) certification;
• Must be able to obtain NCIC/TCIC certifications;
• Must be able to obtain Emergency Medical Dispatch (EMD) certification;
• Must be able to obtain Basic Telecommunications Course (1013); and
• CPR / TCPR certification
• Valid Texas Drivers’ License

Applicants must be able to pass a physical and drug screen, and background check.

Open until filled.

EOE/ADA