Polar Express Retail Supervisor — Onsite Guest Experience

Playbill, Inc.; New Orleans (LA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Catered meals for 5-show days

Comp tickets for friends and family

Potential end of season bonus

Job summary

Playbill, Inc. is seeking a Retail Supervisor for The Polar Express Train Ride in New Orleans. You will manage retail production, coordinate with AHR Retail Manager, and serve as the on-site contact with vendors, staff, and passengers.

The role requires at least 2 years of retail management experience with strong communication and leadership skills in a fast-paced environment. Onsite, hourly, seasonal position with benefits tied to show schedules.

Qualifications

• Minimum 2 years retail management experience.
• Experience with POS systems is a plus.
• Ability to lead event staff in a fast-paced environment.
• Effective communication, both oral and written.

Responsibilities

• Maximize profitability by managing daily staff duties and inventory controls.
• Oversee opening/closing and register management with standards.
• Maintain cleanliness and safety protocols.
• Provide customer-focused service that drives sales.
• Lead staff training and manage performance.
• Coordinate load in/load out and vendor communications.
• Ensure on-site coordination with AHR Retail Team.
• Onsite majority of work in event space; standing on a moving train.

Skills

Retail management

Staff leadership

Customer service

Communication

Problem solving

Lifting ability

POS systems

Tools

POS systems

Job description

Playbill, Inc. is seeking a Retail Supervisor for The Polar Express Train Ride in New Orleans. You will manage retail production, coordinate with AHR Retail Manager, and serve as the on-site contact with vendors, staff, and passengers.

The role requires at least 2 years of retail management experience with strong communication and leadership skills in a fast-paced environment. Onsite, hourly, seasonal position with benefits tied to show schedules.