Poker Seating & Guest Services Specialist

200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun; United States; On-site; USD 18,000 - 23,000; Full time

Job summary

Mohegan Sun is seeking a Guest Services Associate to enhance the casino experience. You will register players in the seating program and control traffic for poker games, ensuring smooth transitions between tables. The role requires strong guest service skills and accurate typing to support operations.

The position also involves announcing players when seats free up, greeting guests warmly and maintaining high standards of guest satisfaction in a fast-paced casino environment.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year experience in a guest service related position.
• Must be able to type 40 words per minute and communicate effectively in English.

Responsibilities

• Register players into the computerized seating program.
• Manage traffic flow in and out of the Poker games.
• Announce players names and tables when seats become available.
• Greet guests with a friendly welcome and promote superior guest service.

Skills

Guest service

English communication

Typing 40 wpm

Education

High School Diploma or equivalent

Job description

Mohegan Sun is seeking a Guest Services Associate to enhance the casino experience. You will register players in the seating program and control traffic for poker games, ensuring smooth transitions between tables. The role requires strong guest service skills and accurate typing to support operations.

The position also involves announcing players when seats free up, greeting guests warmly and maintaining high standards of guest satisfaction in a fast-paced casino environment.