Poker Clerk

200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun; United States; On-site; USD 18,000 - 23,000; Full time

Job summary

Mohegan Sun is seeking a Guest Services Associate to enhance the casino experience. You will register players in the seating program and control traffic for poker games, ensuring smooth transitions between tables. The role requires strong guest service skills and accurate typing to support operations.

The position also involves announcing players when seats free up, greeting guests warmly and maintaining high standards of guest satisfaction in a fast-paced casino environment.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year experience in a guest service related position.
• Must be able to type 40 words per minute and communicate effectively in English.

Responsibilities

• Register players into the computerized seating program.
• Manage traffic flow in and out of the Poker games.
• Announce players names and tables when seats become available.
• Greet guests with a friendly welcome and promote superior guest service.

Skills

Guest service

English communication

Typing 40 wpm

Education

High School Diploma or equivalent

Job description

Position Summary:

This position is responsible for creating a fun-filled and exciting gaming experience for the guests while registering players in the computerized seating program and managing the traffic flow in and out of the Poker games.

Primary Duties and Responsibilities:

• Registers playing into the computerized seating program
• Manages the traffic flow in and out of the Poker games

Secondary Duties and Responsibilities:

• Announces players names and tables when seats become available
• Greets guests with a smile and friendly welcome and promotes superior guest service

Minimum Education and Qualifications:

• High School Diploma or equivalent
• Must have one year of experience in a guest service related position
• Must be able to type 40 wpm
• Must be able to read, write and communicate effectively in English

Competencies:

• Good organizational and multi-tasking skills
• Intermediate computer skills
• Knowledge of the Poker Rule Book
• Fully understand all sign-in rules, regulations and policies

Training Requirements:

• Knowledge of Poker gaming rules and regulations
• Knowledge of the Poker Rule Book

Physical Demands and Work Environment:

Must be able to work in a casino environment with smoke, low lighting and loud music and noises. Must be able to bend, stand and stretch for long periods of time. Must be able to work in a fast paced environment with frequent interruptions. Must be able to work various shifts and flexible hours.

Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! .

Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

What began in 1996 as a gaming destination in southeastern Connecticut with a handful of Team Members has expanded into a premier entertainment enterprise with over 10,000 team members across the globe. What drives our success is the centuries-old philosophy of the Mohegan Tribe “The Spirit of Aquai”. Its principles of welcoming, mutual respect, cooperation and building relationships have shaped our culture, and serve as the foundation that we live by with every guest and team member interaction today, and for generations to come.