Poker Floor Supervisor: Lead, Train & Delight Guests

Caesars Entertainment Corporation; Shelbyville (IN); In loco; USD 28.000 - 44.000; Tempo pieno

Descrizione del lavoro

Caesars Entertainment Corporation is seeking a Poker Supervisor at Horseshoe Indianapolis to oversee poker operations on a shift basis. The role emphasizes guest service, security of assets, and motivating the team to deliver exceptional customer experiences.

The candidate should have significant poker dealer/supervisor experience, strong math abilities, and the capacity to maintain high service standards while adhering to regulatory requirements.

Competenze

• Must have significant Poker experience as a dealer and/or supervisor capacity.
• Excellent math skills and the ability to multi-task are required.
• Possess analytical, critical thinking, interpersonal and problem-solving skills.
• Enjoys entertaining and communicating with the public.

Mansioni

• Supervise the operations of poker on an assigned shift, focusing on guest service and asset security.
• Promote integrity and high-quality customer service to patrons and team members.
• Coach and motivate team members and provide ongoing feedback and performance reviews.
• Ensure compliance with Indiana Gaming Commission regulations and company policies.

Conoscenze

Poker experience

Supervision

Math skills

Guest service

Formazione

High school diploma

Descrizione del lavoro

Caesars Entertainment Corporation is seeking a Poker Supervisor at Horseshoe Indianapolis to oversee poker operations on a shift basis. The role emphasizes guest service, security of assets, and motivating the team to deliver exceptional customer experiences.

The candidate should have significant poker dealer/supervisor experience, strong math abilities, and the capacity to maintain high service standards while adhering to regulatory requirements.