Poker Floor Supervisor: Lead Service & Team Excellence

Caesars Entertainment Corporation; Hildebrand Village (IN); Vor Ort; USD 25.000 - 39.000; Vollzeit

Zusammenfassung

Caesars Entertainment Corporation in Horseshoe Indianapolis is seeking a Poker Dealer Supervisor to oversee poker operations on an assigned shift, focusing on guest service, security of assets, and motivating team members.

The role requires a high school diploma, significant poker experience as a dealer or supervisor, strong math and analytical skills, and a professional appearance with teamwork.

Qualifikationen

• High school diploma or equivalent required.
• Must have significant Poker experience as a dealer and/or supervisor capacity.
• Excellent math skills and the ability to multi-task are required.
• Possess analytical, critical thinking, interpersonal and problem-solving skills.
• Enjoys entertaining and communicating with the public.
• Must have a professional appearance and be team player.

Aufgaben

• Supervises the operations of poker on an assigned shift with emphasis on guest service, security, and team motivation.
• Promotes and maintains the utmost integrity and high-quality customer service to all patrons and team members.
• Inspires others by demonstrating a high level of commitment and energy in all endeavors.
• Complies with Indiana Gaming Commission Regulations, approved internal controls, as well as company policies.
• Addresses service issues promptly and follows up to ensure guest satisfaction.
• Manages training, evaluating performance, and coaching team members.

Kenntnisse

Poker experience

Math skills

Analytical thinking

Interpersonal skills

Team player

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Caesars Entertainment Corporation in Horseshoe Indianapolis is seeking a Poker Dealer Supervisor to oversee poker operations on an assigned shift, focusing on guest service, security of assets, and motivating team members.

The role requires a high school diploma, significant poker experience as a dealer or supervisor, strong math and analytical skills, and a professional appearance with teamwork.