Poker Floor Concierge & Seat Coordinator

Mohegan Sun; Connecticut; Hybrid; USD 34,000 - 45,000; Full time

Job summary

Mohegan Sun is seeking a guest services/poker attendant to create a fun gaming experience by registering players in the computerized seating program and guiding traffic in and out of Poker games. You will greet guests, announce seat availability, and ensure smooth operation while maintaining excellent guest service in a fast-paced casino environment in Connecticut.

The role requires clear communication, reliability, and ability to work flexible shifts in a smoke-filled casino setting as part of

Qualifications

• Must have 40 wpm typing.
• Must read, write and communicate effectively in English.
• Must have one year of experience in a guest service related position.
• High school diploma or equivalent.

Responsibilities

• Registers playing into the computerized seating program.
• Manages the traffic flow in and out of the Poker games.
• Announces players names and tables when seats become available.
• Greets guests and promotes superior guest service.

Skills

Typing 40 wpm

English communication

Organizational skills

Multi-tasking

Intermediate computer skills

Poker rules knowledge

Education

High School Diploma or equivalent

Job description

Mohegan Sun is seeking a guest services/poker attendant to create a fun gaming experience by registering players in the computerized seating program and guiding traffic in and out of Poker games. You will greet guests, announce seat availability, and ensure smooth operation while maintaining excellent guest service in a fast-paced casino environment in Connecticut.

The role requires clear communication, reliability, and ability to work flexible shifts in a smoke-filled casino setting as part of