PM Shift Reservation Specialist – Flexible Hours & Benefits

Coral Hospitality; Young Harris (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Health insurance options

Paid time off

Employee discounts

Job summary

Coral Hospitality in Young Harris, GA is seeking a Reservation Agent for the PM shift. You will assist customers with reservations, provide service information, and manage cancellations while maintaining superb service throughout the customer journey.

The role requires strong communication, detail orientation, and the ability to multitask in a fast-paced environment. Experience with reservation software is a plus, and opportunities for advancement exist within the company.

Qualifications

• High school diploma or equivalent required.
• Previous experience in customer service or a related field preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Answer incoming calls and assist customers with booking reservations.
• Provide information about services, rates and availability.
• Handle cancellations and changes to reservations as needed.
• Resolve customer complaints or issues professionally.
• Maintain accurate records of reservations and interactions.

Skills

Customer service

Communication

Multitasking

Attention to detail

Interpersonal skills

Learn new software quickly

Education

High school diploma

Tools

Reservation software

Job description

Coral Hospitality in Young Harris, GA is seeking a Reservation Agent for the PM shift. You will assist customers with reservations, provide service information, and manage cancellations while maintaining superb service throughout the customer journey.

The role requires strong communication, detail orientation, and the ability to multitask in a fast-paced environment. Experience with reservation software is a plus, and opportunities for advancement exist within the company.