PM Host at Idol Wolf

21c Museum Hotel; St. Louis (MO); On-site; USD 21,000 - 26,000; Full time

Job summary

The 21c Museum Hotels in St. Louis seeks a friendly Host who greets guests, manages seating flow, and delivers a welcoming first impression. You will interact with guests at arrival and by phone, communicating clearly about seating and menu options.

Requirements include high school or equivalent, strong English, and basic math. OpenTable experience is preferred, and you may need to fill in for multiple positions during shifts.

Qualifications

• Detail oriented, fosters a positive guest experience.
• Must be able to speak, read, and understand English.
• Experience with OpenTable is a plus.

Responsibilities

• Greets arriving guests at the door and seats them.
• Maintains a positive, friendly attitude with guests and co-workers.
• Explains menu items and specials to guests when asked (3 appetizers, 3 entrees, 3 desserts).
• Reports to work on time and is ready for scheduled shifts.
• Keeps the service area clean and organized at all times.
• Fills in for multiple positions as needed during shifts.
• Delivers a prompt, accurate report of income received during shifts.

Skills

Customer service

Communication skills

English proficiency

Education

High school or equivalent education

Experience with OpenTable

Job description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Job Description

Reports To: Dining Room Manager & General Manager

General Purpose: The restaurant Host is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the Host to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the restaurant in their exchange with the Host.

Specific Responsibilities:

• Understands he/she is the first impression of guests whether at the door or on the phone and behaves in accordance with high standards set by restaurant reputation.
• Maintains a positive, friendly attitude with co-workers and guests at all time.
• Knows at least 3 appetizers, 3 entrees, and 3 desserts and can explain them to a guest/caller.
• Reports to work on time and ready to work scheduled shift.
• Maintains a clean, orderly appearance of the restaurant service area.
• Fills in for multiple positions as needed.
• Delivers a prompt, accurate report of all income received during shifts worked.

Qualifications

• Detail oriented, behaves calmly and recognizes order within chaos.
• Superior communication skills; must be able to speak, read, and understand English.
• Clean and professional appearance.
• Basic math skills.
• Demonstrates enthusiasm for all things 21c.
• Must pass a background check.

Education/Formal Training:

• High school or equivalent education required.
• Experience with Open Table preferred.

Additional Information

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here:http://www1.eeoc.gov/employers/poster.cfm

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