Restaurant Host at Counting House

Ennismore; Durham (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

21c Museum Hotels seeks a restaurant Host who will greet guests, welcome them, and seat them as they arrive, creating the first impression of the restaurant. The role requires delivering hospitality with a positive attitude and professional appearance.

Responsibilities include learning the menu, communicating clearly with guests, and assisting with various service areas as needed to ensure a smooth dining experience. Background check is required.

Qualifications

• High school or equivalent education required.
• Experience with Open Table preferred.
• Detail oriented, calm and organized.
• Superior communication skills; English proficiency required.
• Must pass a background check.

Responsibilities

• Greet guests at the door and seat them, creating first impression.
• Maintain a positive, friendly attitude with guests and staff.
• Know at least 3 appetizers, 3 entrees, and 3 desserts and explain them.
• Reports to work on time and be ready for scheduled shift.
• Maintain clean, orderly appearance of service area.
• Fill in for multiple positions as needed.
• Deliver accurate shift income report.

Skills

Detail oriented

Superior communication

Clean appearance

Basic math

Enthusiasm for 21c

Education

High school or equivalent

Tools

Open Table

Job description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Job Description

Reports To: Dining Room Manager & General Manager

General Purpose: The restaurant Host is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the Host to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the restaurant in their exchange with the Host.

Specific Responsibilities:

• Understands he/she is the first impression of guests whether at the door or on the phone and behaves in accordance with high standards set by restaurant reputation.
• Maintains a positive, friendly attitude with co-workers and guests at all time.
• Knows at least 3 appetizers, 3 entrees, and 3 desserts and can explain them to a guest/caller.
• Reports to work on time and ready to work scheduled shift.
• Maintains a clean, orderly appearance of the restaurant service area.
• Fills in for multiple positions as needed.
• Delivers a prompt, accurate report of all income received during shifts worked.

Qualifications

• Detail oriented, behaves calmly and recognizes order within chaos.
• Superior communication skills; must be able to speak, read, and understand English.
• Clean and professional appearance.
• Basic math skills.
• Demonstrates enthusiasm for all things 21c.
• Must pass a background check.

Education/Formal Training:

• High school or equivalent education required.
• Experience with Open Table preferred.

Additional Information

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here:http://www1.eeoc.gov/employers/poster.cfm