PM Host at Idol Wolf

21c Museum Hotel St. Louis; St. Louis (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

21c Museum Hotel St. Louis is seeking a friendly Host to welcome guests as they arrive and seat them, creating the guests' first impression of the restaurant.

The Host will greet guests, answer phone inquiries, maintain a clean service area, and coordinate with teammates to ensure smooth seating and exceptional service. OpenTable experience is a plus, and a high school diploma is required.

Able to work nights and weekends; background check required.

Qualifications

• High school diploma or equivalent required.
• Experience with OpenTable preferred.
• Superior English communication skills.
• Able to work flexible hours including nights and weekends.
• Detail oriented, punctual, and professional.
• Able to pass a background check.
• Excellent customer service and friendly demeanor.

Responsibilities

• Greet arriving guests and seat them promptly.
• Answer phones and assist guests as they enter.
• Maintain a clean, professional appearance of the dining area.
• Provide excellent guest service and handle requests.
• Coordinate with team to ensure smooth seating flow.
• Deliver a prompt, accurate report of shift income.

Skills

English proficiency

Customer service

Punctuality

Communication skills

Education

High school diploma or equivalent

Tools

OpenTable

Job description

Company Description

Come join our Flock!

Job Description

Reports To: Dining Room Manager & General Manager

General Purpose: The restaurant Host is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the Host to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the restaurant in their exchange with the Host.

Specific Responsibilities:

• Understands he/she is the first impression of guests whether at the door or on the phone and behaves in accordance with high standards set by restaurant reputation.
• Maintains a positive, friendly attitude with co-workers and guests at all time.
• Knows at least 3 appetizers, 3 entrees, and 3 desserts and can explain them to a guest/caller.
• Reports to work on time and ready to work scheduled shift.
• Maintains a clean, orderly appearance of the restaurant service area.
• Fills in for multiple positions as needed.
• Delivers a prompt, accurate report of all income received during shifts worked.

Qualifications:

• Able to work flexible hours (nights, weekends).
• Responsible, dependable, punctual, adaptable.
• Detail oriented, behaves calmly and recognizes order within chaos.
• Superior communication skills; must be able to speak, read, and understand English.
• Clean and professional appearance.
• Basic math skills.
• Demonstrates enthusiasm for all things 21c.
• Must pass a background check.

Education/Formal Training:

• High school or equivalent education required.
• Experience with Open Table preferred.

Additional Information:

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm