Restaurant Host at Counting House

21c Museum Hotel Durham; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

21c Museum Hotel Durham is looking for a friendly Restaurant Host who will welcome guests, seat them, and set the tone for their dining experience. You will be the first point of contact and represent our high standards.

The role requires flexible hours (nights and weekends), reliable performance, and excellent English communication. OpenTable experience is preferred.

Experience with a busy service, professional appearance, basic math, and a calm demeanor help you succeed.

Qualifications

• High school or equivalent education required.
• Experience with OpenTable preferred.

Responsibilities

• Greets guests at the door and welcomes them into the restaurant.
• Seats guests and manages dining room flow to ensure timely service.
• Maintains a positive, friendly attitude with guests and co-workers.
• Remains aware of the restaurant's service standards and attire.
• Fills in for multiple positions as needed.
• Delivers accurate shift income reports.
• Provides a calm, organized first impression for guests.

Skills

Flexible hours

Dependable

Punctual

Detail oriented

English proficiency

Clean appearance

Basic math

Enthusiasm for 21c

Background check

Education

High school or equivalent

OpenTable experience preferred

Job description

Company Description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Job Description

Reports To: Dining Room Manager & General Manager

General Purpose: The restaurant Host is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the Host to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the restaurant in their exchange with the Host.

Specific Responsibilities

• Understands he/she is the first impression of guests whether at the door or on the phone and behaves in accordance with high standards set by restaurant reputation.


• Maintains a positive, friendly attitude with co-workers and guests at all time.


• Knows at least 3 appetizers, 3 entrees, and 3 desserts and can explain them to a guest/caller.


• Reports to work on time and ready to work scheduled shift.


• Maintains a clean, orderly appearance of the restaurant service area.


• Fills in for multiple positions as needed.


• Delivers a prompt, accurate report of all income received during shifts worked.

Qualifications

• Able to work flexible hours (nights, weekends).


• Responsible, dependable, punctual, adaptable.


• Detail oriented, behaves calmly and recognizes order within chaos.


• Superior communication skills; must be able to speak, read, and understand English.


• Clean and professional appearance.


• Basic math skills.


• Demonstrates enthusiasm for all things 21c.


• Must pass a background check.

Education/Formal Training

• High school or equivalent education required.


• Experience with Open Table preferred.

Additional Information

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm