PM Host at Idol Wolf

21c Museum Hotels; St. Louis (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

21c Museum Hotels is seeking a friendly Host to be the first impression of guests at the restaurant. You will greet arrivals, welcome guests, and seat them, creating a positive start to every dining experience.

Responsibilities include maintaining a courteous, professional demeanor, knowing menu highlights to assist guests, handling reservations (OpenTable experience preferred), and staying punctual to shifts. Must be able to work nights and weekends and pass a background check.

Qualifications

• Must be able to work flexible hours (nights, weekends).
• Speak, read, and understand English.
• OpenTable experience preferred.

Responsibilities

• Greet guests and seat them as they arrive.
• Provide a warm, professional greeting and first impression.
• Answer questions about menu items and reservations.
• Maintain a clean, inviting host area and assist during peak hours.

Skills

Customer service

English fluency

Punctuality

Education

High school diploma or equivalent

OpenTable experience

Job description

Job Description

Reports To: Dining Room Manager & General Manager

General Purpose: The restaurant Host is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the Host to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the restaurant in their exchange with the Host.

Specific Responsibilities:

• Understands he/she is the first impression of guests whether at the door or on the phone and behaves in accordance with high standards set by restaurant reputation.
• Maintains a positive, friendly attitude with co-workers and guests at all time.
• Knows at least 3 appetizers, 3 entrees, and 3 desserts and can explain them to a guest/caller.
• Reports to work on time and ready to work scheduled shift.
• Maintains a clean, orderly appearance of the restaurant service area.
• Fills in for multiple positions as needed.
• Delivers a prompt, accurate report of all income received during shifts worked.

Qualifications:Qualifications

• Able to work flexible hours (nights, weekends).
• Responsible, dependable, punctual, adaptable.
• Detail oriented, behaves calmly and recognizes order within chaos.
• Superior communication skills; must be able to speak, read, and understand English.
• Clean and professional appearance.
• Basic math skills.
• Demonstrates enthusiasm for all things 21c.
• Must pass a background check.

Education/Formal Training:

• High school or equivalent education required.
• Experience with Open Table preferred.

Additional Information

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm