Restaurant Host at Counting House

21c Museum Hotel; Durham (NC); On-site; USD 17,000 - 23,000; Full time

Job summary

21c Museum Hotel in Durham, NC seeks a friendly Restaurant Host to greet guests, seat them, and provide a welcoming first impression. You will interact with guests at the door and on the phone, ensuring smooth seating and attentive service. This role requires a professional appearance and strong English communication.

Qualifications include a High school diploma or equivalent and comfort using OpenTable. Prior guest-service experience is preferred but not required, and punctuality is essential

Qualifications

• High school or equivalent education required.
• Experience with OpenTable preferred.

Responsibilities

• Greets guests at the door and seats them, creating a positive first impression.
• Maintains a calm, friendly demeanor with guests and colleagues throughout shifts.
• Knows the menu basics and can explain appetizers, entrees, and desserts to guests.
• Reports to work on time and prepared for scheduled shifts.
• Keeps the service area clean and organized and fills in for other positions as needed.

Skills

Hospitality

Guest service

Communication

Education

High school diploma or equivalent

Tools

OpenTable

Job description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Job Description

Reports To: Dining Room Manager & General Manager

General Purpose: The restaurant Host is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the Host to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the restaurant in their exchange with the Host.

Specific Responsibilities:

• Understands he/she is the first impression of guests whether at the door or on the phone and behaves in accordance with high standards set by restaurant reputation.
• Maintains a positive, friendly attitude with co-workers and guests at all time.
• Knows at least 3 appetizers, 3 entrees, and 3 desserts and can explain them to a guest/caller.
• Reports to work on time and ready to work scheduled shift.
• Maintains a clean, orderly appearance of the restaurant service area.
• Fills in for multiple positions as needed.
• Delivers a prompt, accurate report of all income received during shifts worked.

Qualifications

• Detail oriented, behaves calmly and recognizes order within chaos.
• Superior communication skills; must be able to speak, read, and understand English.
• Clean and professional appearance.
• Basic math skills.
• Demonstrates enthusiasm for all things 21c.
• Must pass a background check.

Education/Formal Training:

• High school or equivalent education required.
• Experience with Open Table preferred.

Additional Information

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here:http://www1.eeoc.gov/employers/poster.cfm

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