Plumbing Service Manager — Lead Operations & Growth

Plumbingbycovenant; Bloomington (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

Plumbingbycovenant is looking for a Service Manager in Bloomington, Illinois to lead the Plumbing Service Department. This role involves managing daily operations, mentoring technicians, and ensuring high-quality customer service throughout the organization.

The ideal candidate will have a background in construction management or business administration and significant experience in operations and leadership. A commitment to service excellence and the ability to drive departmental performance are essential for success in this position.

Qualifications

• 5+ years of trades or equivalent experience required.
• Strong operational leadership skills.
• Experience managing operational KPIs.

Responsibilities

• Lead and mentor service technicians to achieve performance goals.
• Manage daily operations for efficiency and profitability.
• Ensure service meets quality standards and customer satisfaction.

Skills

Leadership

Team mentorship

Financial acumen

Customer service

Operational management

Education

Bachelor’s degree in Management

Job description

Plumbingbycovenant is looking for a Service Manager in Bloomington, Illinois to lead the Plumbing Service Department. This role involves managing daily operations, mentoring technicians, and ensuring high-quality customer service throughout the organization.

The ideal candidate will have a background in construction management or business administration and significant experience in operations and leadership. A commitment to service excellence and the ability to drive departmental performance are essential for success in this position.