Plumbing Service Operations Leader

Motive Workforce

Covina (CA)

On-site

USD 120,000 - 180,000

Full time

10 days ago
Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Motive Workforce is seeking a General Manager for a Plumbing Service operation. The role oversees service plumbers and technicians handling installation, repair and maintenance across residential and commercial properties, ensuring high quality workmanship and strong customer satisfaction.

This hands-on leadership position requires technical plumbing expertise and business acumen to run a profitable service department and coordinate with dispatch, vendors, and other leaders to optimize

Responsibilities

  • Direct the daily operations of the Plumbing Service Department.
  • Schedule, manage, and provide technical support to service technicians based on workload, skill level, and customer requirements.
  • Recruit, interview, hire, train, develop, and evaluate technicians.
  • Oversee plumbing repair, installation, start-up, troubleshooting, and service activities.
  • Review completed work to ensure quality, safety, and technical standards are consistently met.
  • Establish technician performance expectations and improvement goals.
  • Develop and maintain ongoing technical and safety training programs.
  • Conduct team meetings, one-on-one meetings, performance discussions, and departmental safety meetings.
  • Partner closely with dispatch to optimize technician scheduling, utilization, and response times.
  • Maintain visibility into active projects, estimated completion times, labor hours, materials, and parts requirements.
  • Communicate with vendors and manufacturers regarding warranties, product issues, recalls, equipment failures, and technical concerns.
  • Develop and manage departmental budgets, goals, KPIs, and profitability objectives.
  • Review work orders, invoices, time reports, and related documentation for accuracy and timely billing.
  • Monitor accounts receivable and support healthy departmental cash flow.
  • Ensure required parts and materials are ordered in time to meet service and project deadlines.
  • Ensure technicians consistently follow company policies, procedures, and safety requirements.
  • Oversee assigned service vehicles, including maintenance, condition, appropriate usage, and parts/material inventory.
  • Keep current on plumbing products, equipment, service techniques, troubleshooting procedures, and industry developments.
  • Coordinate technician training and maintain appropriate training records.
  • Generate sales opportunities and help grow maintenance and service agreement business.
  • Prepare estimates and bids for service contracts and project work.
  • Manage larger plumbing installation, start-up, and commissioning projects.
  • Coordinate technicians, contractors, and other resources through project completion and equipment turnover.
  • Partner with other department leaders to achieve broader company goals.
  • Perform additional responsibilities as needed to maintain efficient service operations.

Job description

Motive Workforce is seeking a General Manager for a Plumbing Service operation. The role oversees service plumbers and technicians handling installation, repair and maintenance across residential and commercial properties, ensuring high quality workmanship and strong customer satisfaction.

This hands-on leadership position requires technical plumbing expertise and business acumen to run a profitable service department and coordinate with dispatch, vendors, and other leaders to optimize

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Plumbing Service Operations Leader
Plumbing Service Operations Leader

Motive Workforce • San Diego (CA)

On-site
USD 120,000 - 180,000
Head of Plumbing Service Operations
Head of Plumbing Service Operations

Motive Workforce • Los Angeles (CA)

On-site
USD 120,000 - 180,000
Senior Plumbing Service Operations Manager
Senior Plumbing Service Operations Manager

Motive Workforce • San Diego (CA)

On-site
USD 120,000 - 140,000
Company vehicle
Gas card
Health insurance
+8
Plumbing Service General Manager: Lead Operations & Growth
Plumbing Service General Manager: Lead Operations & Growth

Motive Workforce • Torrance (CA)

On-site
USD 120,000 - 180,000
Plumbing Service Director: Lead Operations & Growth
Plumbing Service Director: Lead Operations & Growth

Motive Workforce • Covina (CA)

On-site
USD 120,000 - 140,000
Company vehicle or vehicle allowance
Gas card
Company cell phone
+6
Branch Manager
Branch Manager

Motive Workforce • Covina (CA)

On-site
USD 120,000 - 180,000
Branch Manager
Branch Manager

Motive Workforce • Torrance (CA)

On-site
USD 120,000 - 180,000
Branch Manager
Branch Manager

Motive Workforce • Los Angeles (CA)

On-site
USD 120,000 - 180,000
Branch Manager
Branch Manager

Motive Workforce • San Diego (CA)

On-site
USD 120,000 - 180,000
General Manager
General Manager

Right Fit Advisors • Alpharetta (GA)

On-site
USD 70,000 - 90,000
Competitive pay
Room for advancement
Collaborative team environment